Inbound Call Centre Operator
2 weeks ago
Responsibilities:
- Answer inbound calls promptly and courteously
- Provide accurate information about products, services, and order status
- Assist customers with placing orders and resolving issues
- Handle customer complaints with empathy and professionalism
- Document customer interactions in our system
- Collaborate with other team members to ensure excellent customer experiences
Qualifications:
- Previous call center or customer service experience preferred (but not required)
- Excellent verbal communication and active listening skills
- Strong problem-solving ability and patience under pressure
- Basic computer and data entry skills
- Ability to multitask and manage time effectively
Job Types: Full-time, Permanent, Fresher
Pay: ₹10, ₹15,000.00 per month
Work Location: In person
Speak with the employer
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