Inbound Call Centre Operator

2 weeks ago


Cochin, Kerala, India BACK2FARM PRIVATE LIMITED Full time ₹ 1,20,000 - ₹ 3,60,000 per year

Responsibilities:

  • Answer inbound calls promptly and courteously
  • Provide accurate information about products, services, and order status
  • Assist customers with placing orders and resolving issues
  • Handle customer complaints with empathy and professionalism
  • Document customer interactions in our system
  • Collaborate with other team members to ensure excellent customer experiences

Qualifications:

  • Previous call center or customer service experience preferred (but not required)
  • Excellent verbal communication and active listening skills
  • Strong problem-solving ability and patience under pressure
  • Basic computer and data entry skills
  • Ability to multitask and manage time effectively

Job Types: Full-time, Permanent, Fresher

Pay: ₹10, ₹15,000.00 per month

Work Location: In person

Speak with the employer


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