Customer Service Associate

1 week ago


Kozhikode, Kerala, India BGC trading llp Full time ₹ 1,68,000 - ₹ 2,52,000 per year
  • Meet and greet clients in the showroom, understand their needs, make presentations, and advise them on products and solutions suiting their needs.
  • Provide accurate information (e.g. product features, pricing and after-sales services).
  • Answer customers' questions about specific products/services.
  • Inform customers about discounts and special offers.
  • Cross-sell products.
  • Conduct price and feature comparisons to facilitate purchasing.
  • Stay up to date with new products/services.
  • Manage returns of merchandise.
  • Provide customer feedback to the showroom manager & CRE.
  • Online Sales Support.
  • Ensure racks are fully stocked & neatly maintained.
  • Staking, billing, fitting, were the daily routine works.
  • Stay vigilant on social media and update respective managers about competitor activities.
  • Participate on customer connect activities.
  • Ensure presence on staff connect activities.
  • Achieve sales targets on regular basis.
  • To follow the company policies & also maintain discipline.
  • Responsible for other duties as assigned.

Job Types: Full-time, Permanent, Fresher

Pay: ₹14, ₹21,000.00 per month

Work Location: In person



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