Customer Service Associate
1 week ago
- Meet and greet clients in the showroom, understand their needs, make presentations, and advise them on products and solutions suiting their needs.
- Provide accurate information (e.g. product features, pricing and after-sales services).
- Answer customers' questions about specific products/services.
- Inform customers about discounts and special offers.
- Cross-sell products.
- Conduct price and feature comparisons to facilitate purchasing.
- Stay up to date with new products/services.
- Manage returns of merchandise.
- Provide customer feedback to the showroom manager & CRE.
- Online Sales Support.
- Ensure racks are fully stocked & neatly maintained.
- Staking, billing, fitting, were the daily routine works.
- Stay vigilant on social media and update respective managers about competitor activities.
- Participate on customer connect activities.
- Ensure presence on staff connect activities.
- Achieve sales targets on regular basis.
- To follow the company policies & also maintain discipline.
- Responsible for other duties as assigned.
Job Types: Full-time, Permanent, Fresher
Pay: ₹14, ₹21,000.00 per month
Work Location: In person
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