F&B Service Associate

2 weeks ago

Kozhikode, Kerala, India NEXSTAY HOTELS AND RESORTS Full time ₹ 8,000 - ₹ 1,50,000 per year

Job Summary:

The F&B Service Associate is responsible for providing excellent guest service by taking orders, serving food & beverages, maintaining cleanliness, and ensuring guest satisfaction in line with the service standards of the hotel/restaurant.

Key Responsibilities:

  • Greet guests courteously and escort them to tables.
  • Present menus, take food & beverage orders, and serve them promptly.
  • Ensure tables are properly set up before and after service.
  • Maintain a high level of product knowledge on menu items, ingredients, and specials.
  • Upsell food & beverage items to maximize revenue.
  • Handle guest complaints politely and inform supervisors when necessary.
  • Ensure cleanliness, hygiene, and safety standards in the dining area.
  • Coordinate with kitchen staff and bartenders for smooth service.
  • Process bills and handle payments accurately.
  • Follow grooming standards and maintain a professional appearance.

Qualifications & Skills:

  • Minimum 10th/12th pass or Diploma/Degree in Hotel Management (preferred).
  • Prior experience in F&B service is an advantage but not mandatory.
  • Good communication and interpersonal skills.
  • Positive attitude, teamwork, and customer service orientation.
  • Ability to work under pressure and in shifts.

Job Type: Full-time

Pay: ₹8, ₹15,000.00 per month

Benefits:

  • Food provided

Work Location: In person

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