Website Operation Specialist

7 days ago

Bengaluru South Karnataka, India Titan Company Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Requirements

Job Title: Website Operations Specialist

Company Name: Titan

Job Type: Regular/Permanent

Job Category: Jewellery-SMR

Department: Mia-Marketing

Location: Bengaluru, Karnataka, India

Job Requirements

We are looking for a

detail-oriented
 and proactive WebOps Executive to manage and support various website operations tasks for our e-commerce platforms as well as marketplaces. The ideal candidate will work closely with cross-functional teams to ensure smooth execution of product listings, campaign rollouts, 
content updates
, and promotions on the website and app, along with maintenance of platforms.

Website Operations

  • List new products and collections on the e-commerce site and marketplaces where Mia is present
  • Create new pages for offers, campaigns, and collections and map relevant products.
  • Update and maintain website content, including T&C, FAQ, offer pages, and live chat sections.
  • Map and optimize keywords for search and SEO.
  • Manage banner updates for ongoing and upcoming campaigns.

Campaign & Promotions

  • Configure cart-based offers and coupons using Salesforce tools.
  • Test offers and functionalities on lower environments before going live.
  • Manage sorting rules on the website as per business or campaign requirements.
  • Coordinate with the Merchandising team for uploading discount files.

Salesforce-Specific Tasks

  • Execute content and promotional updates through Salesforce CMS.
  • Coordinate with Omni-channel and live chat teams for campaign integration.
  • Create and update SOPs for homesite operations.

Additional Responsibilities

  • Publish and promote customer reviews across digital platforms.
  • Continuously explore ways to improve operational efficiency and user experience.

If you are a highly motivated and

detail-oriented
 individual with a passion for website operations, we encourage you to apply for this exciting opportunity at Titan. Join our team and help us create a seamless and user-friendly online experience for our customers.

Work Experience

Skills & Qualifications:

  • Proficiency in Excel for data handling and reporting.
  • Experience in working with 
    Python
  • Experience in Salesforce or similar web management/CMS tools.
  • Experience in handling HTML and CSS for troubleshooting or minor content edits.
  • Strong attention to detail and a

process-oriented
 mindset.
- Good communication and 
coordination skills
.

Preferred Experience:

  • 3–5 years in a web operations, e-commerce, or digital marketing support role.
  • Any experience in working with cross-functional teams (Merch, Design, Tech, CRM, etc.) may be preferred.

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