Website Operation specialist

2 weeks ago


Bengaluru, Karnataka, India Titan Company Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Requirements

We are looking for a detail-oriented and proactive WebOps Executive to manage and support various website operations tasks for our e-commerce platforms as well as marketplaces. The ideal candidate will work closely with cross-functional teams to ensure smooth execution of product listings, campaign rollouts, content updates, and promotions on the website and app, along with maintenance of platforms.

Website Operations

• List new products and collections on the e-commerce site and marketplaces where Mia is present

• Create new pages for offers, campaigns, and collections and map relevant products.

• Update and maintain website content, including T&C, FAQ, offer pages, and live chat sections.

• Map and optimize keywords for search and SEO.

• Manage banner updates for ongoing and upcoming campaigns.

Campaign & Promotions

• Configure cart-based offers and coupons using Salesforce tools.

• Test offers and functionalities on lower environments before going live.

• Manage sorting rules on the website as per business or campaign requirements.

• Coordinate with the Merchandising team for uploading discount files.

Salesforce-Specific Tasks

• Execute content and promotional updates through Salesforce CMS.

• Coordinate with Omni-channel and live chat teams for campaign integration.

• Create and update SOPs for homesite operations.

Additional Responsibilities

• Publish and promote customer reviews across digital platforms.

• Continuously explore ways to improve operational efficiency and user experience.

Work Experience

Skills & Qualifications:

• Proficiency in Excel for data handling and reporting.

• Experience in working with Python

• Experience in Salesforce or similar web management/CMS tools.

• Experience in handling HTML and CSS for troubleshooting or minor content edits.

• Strong attention to detail and a process-oriented mindset.

• Good communication and coordination skills.

Preferred Experience:

• 3 years in a web operations, e-commerce, or digital marketing support role.

• Any experience in working with cross-functional teams (Merch, Design, Tech, CRM, etc.) may be preferred.



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