DM/Manager - Partnership & Alliances

1 day ago

Borivli, Maharashtra, India HDB Financial Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role DM/Manager - Partnership and Alliances

Work Experience: 5-7 Years

Role & responsibilities:

  • Identifying and on boarding of new partners for business enhancement.
  • Getting existing and new partners to generate leads and ensure partner customers are able to complete the DIY journey.
  • Ensure to meet the top line and bottom line target numbers.
  • Coordination with middle ware providers to ensure smooth day to day disbursal of cases.
  • Portfolio management of cases sourced through designated partners.
  • Ensuring smooth disbursement process and resolution of discrepancies within agreed TAT.
  • Ensuring timely payments of Partner Invoice and following up with Partner for FLDG Claims.
  • Handling customer escalations received at customer support centres and providing resolution by arranging feedback from Fintech Partners/internal approvals if any.
  • Co-coordinating with Fintech Partners and COPS for POS reconciliation and tracking closures/cancellation.
  • Publishing business MIS internally and with Fintech Partners on daily basis.
  • Regularly monitoring the pendencys, getting them resolved to ensure timely disbursements and identifying the gaps and train the partners to avoid repeated errors.

Minimum Qualification: Graduate/Post Graduate

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