Back Office Assistant
1 week ago
Key Responsibilities:
- Order & Dispatch Processing: Prepare and generate accurate sales orders and corresponding delivery challans to facilitate timely dispatch of goods.
- Customer Order Management: Attend incoming calls, professionally record customer orders, and address initial queries to ensure a positive client experience.
- Billing Operations: Handle end-to-end client billing, create invoices, and accurately enter all billing data into the company's system.
- Client Coordination: Proactively handle and fulfill specific client requirements, providing support and ensuring customer satisfaction.
- Accounts Receivable Support: Conduct systematic follow-ups with clients for outstanding payments to ensure timely collections.
- Tender Management: Assist in the preparation, documentation, and submission of offline tender forms and related paperwork.
- Communication Management: Promptly and professionally revert to client and vendor emails, addressing inquiries and providing necessary information.
Job Types: Full-time, Permanent
Pay: ₹17, ₹20,000.00 per month
Benefits:
- Paid time off
- Provident Fund
Application Question(s):
- Do you have any prior knowledge or experience of the Pharma Industry?
Work Location: In person
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