Remote Desktop Support Engineer

1 day ago

Gurgaon, Haryana, India PC Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Description:

  • Good Technical skill on Windows/MAC platform.
  • Good knowledge of Outlook and Slack configuration.
  • Quick Learner
  • Knowledge of Wi Fi configuration
  • Good Knowledge on Networking

Deliverables:

  • Provide support to Desktops, Printers, and other peripherals etc. either on field or remotely desktop support
  • On-site support, and support for Remote sites and work-from-home computing
  • Diagnosing, verifying, recording and reporting downtime and providing immediate notification for all incidents
  • Diagnosing & troubleshooting virus problems that can be fixed using antivirus tool deployed
  • Re-installation of the anti-virus packages corrupted or deleted by the users
  • Installation / Reinstallation of mail client software on users desktops/Laptops
  • Install / configure/update e-mail software at client site.
  • Configuration of client's PC
  • Day to day troubleshooting activities

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