L2 Desktop Support Engineer

1 day ago


Gurgaon, Haryana, India Ravin Software Solutions Full time ₹ 2,40,000 per year

Job Title: L2 Desktop Support Engineer (Male Candidates Only)

Location: Gurugram

Shifts: Rotational (5 Days Working)

Notice Period: Immediate to 15 Days

Experience Required: 1 to 2 Years

Qualification: 10th, 12th, and Degree (All Mandatory)

Interview Process
• 1st Round: Virtual
• 2nd Round: Virtual

Key Responsibilities

  • Operating System Support: Installation and configuration of operating systems across devices.

  • Hardware Support: Assembling, upgrading, and troubleshooting of computer hardware.

  • Software Support: Installation, configuration, backup, and troubleshooting of standard applications including MS Outlook.

  • Network Support: Installation and troubleshooting of network printers; VPN and firewall configuration.

  • Security: BitLocker encryption, antivirus update, and virus protection management.
    • Active Directory Management: User account creation, password resets, group policy updates, and access control.

  • Remote Support: Providing remote assistance for software and system-related issues.
    • Asset Management: Coordinating with vendors for hardware issues and maintaining inventory records for hardware and software assets.

Preferred Qualifications & Skills

  • Certifications: CCNA certification is an added advantage.

  • Technical Skills:

o Basic OS installation and configuration o Hardware troubleshooting

o MS Outlook setup and support o Active Directory (user/group management, password resets, etc.)

o Network printer installation and configuration

o Basic networking and firewall knowledge

o Antivirus and endpoint security management

o SCCM, BSOD.

o BitLocker Encryption

please contact : /

Job Types: Full-time, Permanent

Pay: ₹18, ₹20,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



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