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Software Support Executive

2 weeks ago

Kaudiar, Kerala, India Healthcare Technology Systems and Services Society Full time ₹ 1,80,000 - ₹ 3,60,000 per year

Responsibilities:

  • Handle customer queries and provide technical support for web-based applications.
  • Identify, replicate, and document software bugs for the development team.
  • Support database management activities, including data migration, backup, and restoration.
  • Monitor application performance, analyse logs, and report recurring issues.
  • Conduct training sessions for end-users to ensure effective utilisation of the software.

Preferred/Additional Skills:

  • Familiarity with the medical/biomedical domain will be an added advantage.
  • Working knowledge of PHP and SQL for troubleshooting and support.

Preferred Qualifications:

B.Tech./Diploma in Computer/Biomedical Engineering.

MCA/BCA/MSc. Computer/Biomedical Science

Job Types: Full-time, Part-time

Pay: ₹15, ₹30,000.00 per month

Expected hours: 30 per week

Work Location: In person