Sales Ops Manager

Location - India (Remote)

Who We Are

HeadSpin, a PartnerOne company, is an AI-powered testing platform that enables real-world testing on SIM-enabled mobile devices, browsers, Smart TVs, and OTT devices across 50+ global locations, with flexible cloud and on-premises deployment options. It offers deep performance insights through AI-driven analytics, 130+ built-in KPIs, session-based data, and features like waterfall UI, root cause analysis, UX monitoring, and regression intelligence. Supporting 60+ automation frameworks, including Appium, Selenium, Playwright, and XCUITest, HeadSpin ensures seamless integration without vendor lock-in. With enterprise-grade security, a robust REST API library, and no need for SDK or code changes, it simplifies testing across workflows. Businesses using HeadSpin report 68% less QA time, 90% fewer production issues, 30% faster development, and improved load times and user retention.

About the Role:

The Sales Operations Manager will own and optimize the sales systems, processes, and forecast frameworks that enable predictable

revenue growth. This role is central to managing our HubSpot / Pipedrive CRM architecture, ensuring pipeline health, building

forecasting and billing views, and driving automation and reporting for Sales, Customer Success, and Finance. The ideal candidate will combine hands-on HubSpot/Pipedrive expertise with strategic process thinking to deliver operational

excellence across the organization.

Key Responsibilities

CRM & Systems Management

Administer and optimize the CRM (HubSpot/Pipedrive) to support multiple sales workflows.

Ensure data accuracy, governance, and system integrity across all customer and deal records.

Manage sales tech stack integrations and evaluate new tools for efficiency and ROI.

Design and lead activities such as migration of CRMs, building automations to deliver operational efficiency.

Forecasting & Pipeline Management

Partner with sales leadership to build and maintain accurate sales forecasts.

Monitor pipeline health, track key metrics, and provide actionable insights.

Administer / Manage Renewals including contract renewals

Establish processes to improve forecast reliability and deal stage consistency.

Process Improvement & Enablement

Design, document, and implement scalable, standardized sales processes aligned with best practices.

Provide training and enablement materials for new systems, workflows, and processes, drive adoption.

Analytics & Reporting

Develop/maintain dashboards and reports to track performance, measure/monitor revenue forecast, and productivity.

Deliver regular insights to leadership on pipeline health, trends, sales activity, and performance KPIs.

Identify opportunities for efficiency through data-driven analysis.

Cross-Functional Collaboration

Work closely with multiple teams (Finance, Marketing, Customer Success, Inside Sales, Sales, and Product teams) to align on reporting and revenue goals.

Support leadership in strategic planning, territory design, and quota setting.

Act as the operational backbone, ensuring seamless communication between GTM teams.

Requirements

3–6 years of experience in Sales Operations / Revenue Operations (B2B SaaS preferred).

Strong expertise in CRM administration (HubSpot, Pipedrive, or equivalent).

Proven ability to manage forecasting, reporting, and sales analytics.

Excellent problem-solving, communication, and stakeholder management skills.

Advanced proficiency in spreadsheets (Excel/Google Sheets).

A go-getter who is willing to learn and implement.

Knowledge Requirements on Tools (Preferred)

HubSpot, Pipedrive (Having migration to one or the other is an added advantage).

ZoomInfo, Apollo, SalesIntel, LinkedIn Sales Navigator, Mailchimp

Google Sheets / Excel

Google Docs / MS Word

Power BI knowledge will be an added advantage.

Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to