Business Development Manager

1 week ago

Delhi, Delhi, India Highfly Sourcing Full time US$ 60,000 - US$ 1,20,000 per year

We are looking for a results-driven Business Development Manager specializing in Telesales to lead our sales initiatives. The ideal candidate will have a strong background in tele-sales, exceptional communication skills, and a passion for driving business growth.

Tasks

CRM Strategy and Implementation:

  • Develop and execute CRM strategies to improve client engagement, retention, and satisfaction.

  • Implement and manage CRM software and tools to streamline client interactions and processes.

  • Develop and implement effective telesales strategies to meet and exceed sales targets.

  • Deliver compelling sales pitches and product demonstrations over the phone.

Client Relationship Management:

  • Act as the primary point of contact for clients, addressing inquiries, providing updates, and resolving issues.

  • Build and maintain strong relationships with clients, ensuring a high level of satisfaction and repeat business.

Marketing and Communication:

  • Collaborate with the marketing team to develop and execute targeted campaigns and communication strategies.

  • Create and distribute newsletters, promotional materials, and client communications to keep clients informed and engaged.

  • Build rapport and trust with potential clients, understanding their needs and presenting tailored solutions.

Process Improvement:

  • Identify and implement process improvements to enhance the efficiency and effectiveness of CRM activities.

  • Work closely with other departments to ensure seamless coordination and service delivery.

Requirements

  • Bachelor's degree in Business, Marketing, or a related field.

  • Experience in business development or telesales.

  • Proven track record of achieving sales targets and driving revenue growth.

  • Excellent verbal and written communication skills, with the ability to engage and persuade clients over the phone.

  • Strong analytical skills to assess performance metrics and adapt strategies accordingly.

  • Proficiency in CRM software and Microsoft Office Suite.

  • Ability to thrive in a fast-paced, target-driven environment.

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