 
						Hotel Receptionist
1 week ago
Job Title: Hotel Receptionist
Location: Knowledge Park-5, Greater Noida
Salary: ₹20,000 - ₹25,000 (in hand)
Experience: Minimum 6 months -1 years in the hotel industry
Job Responsibilities:
- Front Desk Management: Greet guests upon arrival and departure in a friendly and professional manner. Manage guest check-ins and check-outs efficiently.
- Customer Service: Provide excellent service by addressing guest inquiries, resolving complaints, and ensuring a positive guest experience.
- Reservations: Manage reservations, handle booking requests, and coordinate with the housekeeping and management team to ensure rooms are ready.
- Phone Handling: Answer and route phone calls to appropriate departments. Provide necessary information to guests over the phone.
- Documentation: Maintain records of guest details, bookings, and payments. Ensure accurate documentation of guest information for check-in and check-out.
- Communication: Effectively communicate with guests, colleagues, and management to ensure smooth operations.
- General Administrative Duties: Handle basic office tasks such as filing, responding to emails, and data entry.
- Maintaining Cleanliness: Ensure the reception area is clean, organized, and welcoming at all times.
Skills Required:
- Communication: Excellent verbal and written communication skills.
- Computer Literacy: Basic knowledge of computer software (MS Office, hotel management software, etc.)
- Personality: Pleasing and professional personality with a courteous attitude.
- Multitasking: Ability to handle multiple tasks at once and work in a fast-paced environment.
- Problem Solving: Ability to address issues quickly and effectively, ensuring guest satisfaction.
- Teamwork: Ability to work well with other team members and departments.
Interested candidates can share their resume on whatsapp
Job Types: Full-time, Permanent
Pay: ₹20, ₹25,000.00 per month
Ability to commute/relocate:
- Greater Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel industry: 1 year (Required)
- receptionist: 1 year (Required)
- Front desk: 1 year (Required)
- Customer service: 1 year (Required)
- Administrative: 1 year (Required)
Language:
- fluent english (Required)
Work Location: In person
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