Team Leader
2 days ago
Job Title: Team Leader (TL)
Location: Coimbatore, Tamil Nadu
Employment Type: Full-time, Onsite
Salary: ₹25,000 per month + Team Incentives
Role Overview:
We are looking for a skilled Team Leader to manage and motivate a team of Health Consultants. The TL will monitor performance, ensure lead conversion targets are met, and guide the team toward achieving organizational goals.
Key Responsibilities:
· Supervise and support a team of 10–12 Health Consultants.
· Set daily targets and monitor achievement through reports and reviews.
· Conduct coaching sessions to improve communication and conversion rates.
· Evaluate agent performance and share feedback with management.
· Handle escalated customer issues effectively.
Requirements:
· 2+ years of experience in telesales or BPO operations (healthcare domain preferred).
· Strong leadership, communication, and motivational skills.
· Proficiency in English and one South Indian language (Tamil or Telugu).
· Target-driven and proactive in team performance management.
Perks:
· Team-based incentive structure (from agent incentive pool).
· Career advancement to managerial roles based on performance.
Job Types: Full-time, Permanent
Pay: From ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- Do you have at least 2 years of experience in telesales or BPO operations? (Yes/No)
- Are you fluent in English and any South Indian language (Tamil or Telugu)? (Yes/No)
- Are you willing to work onsite in Coimbatore, Tamil Nadu? (Yes/No)
Work Location: In person
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