
Tech Support Executive
6 days ago
Job Description Responsibilities
Assist clients during onboarding and setup of their WhatsApp API account
Provide technical support for API, bots, automation, and CRM tools
Troubleshoot and resolve client issues with attention to detail
Escalate technical problems to internal dev teams where needed
Ensure timely and professional communication throughout the client journey
Desired profile of the candidate
Desired profile of the candidate
Basic understanding of APIs, bots, and web integrations
Strong communication and problem-solving skills
Patience and clarity in handling client interactions
0-2 years of experience in tech support or customer success
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