Tech Support Executive

6 days ago


Mumbai, Maharashtra, India Paper Print Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Description Responsibilities

Assist clients during onboarding and setup of their WhatsApp API account

Provide technical support for API, bots, automation, and CRM tools

Troubleshoot and resolve client issues with attention to detail

Escalate technical problems to internal dev teams where needed

Ensure timely and professional communication throughout the client journey

Desired profile of the candidate

Desired profile of the candidate

Basic understanding of APIs, bots, and web integrations

Strong communication and problem-solving skills

Patience and clarity in handling client interactions

0-2 years of experience in tech support or customer success



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