 
						Tech Support Executive
2 weeks ago
Job Description Responsibilities
 Assist clients during onboarding and setup of their WhatsApp API account
 Provide technical support for API, bots, automation, and CRM tools
 Troubleshoot and resolve client issues with attention to detail
 Escalate technical problems to internal dev teams where needed
 Ensure timely and professional communication throughout the client journey
Desired profile of the candidate
Desired profile of the candidate
 Basic understanding of APIs, bots, and web integrations
 Strong communication and problem-solving skills
 Patience and clarity in handling client interactions
 0-2 years of experience in tech support or customer success
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