Front Office Team Leader-HIEX-BLREP

Job Category Hotel-Front Office Job Summary The Front Office Team Leader ensures smooth operations of the Front Desk supervises the Front Office team and delivers exceptional guest service The role involves handling guest interactions managing check-ins outs resolving issues and supporting training for junior staff while maintaining HIEX brand standards Key...

DescriptionKey Responsibilities Guest ServiceSupervise Front Office operations including check-in, check-out, reservations, and guest inquiries.Act as the "Manager on Duty" during shifts, ensuring high levels of guest satisfaction.Handle guest complaints promptly and professionally, resolving issues or escalating when necessary.Maintain visibility in the...

DescriptionKey Responsibilities Guest ServiceWelcome and greet guests warmly upon arrival.Handle check-in, check-out, and room assignment efficiently using the PMS system.Respond promptly to guest inquiries, requests, and complaints with professionalism.Promote IHG One Rewards loyalty program to guests.Provide accurate information on hotel services,...

DescriptionKey Responsibilities Guest ServiceWelcome and greet guests warmly upon arrival.Handle check-in, check-out, and room assignment efficiently using the PMS system.Respond promptly to guest inquiries, requests, and complaints with professionalism.Promote IHG One Rewards loyalty program to guests.Provide accurate information on hotel services,...

Job Category Hotel-Front Office Key Responsibilities Operational Responsibilities Supervise and support daily Front Office operations including reception reservations cashiering and guest service functions Ensure check-in check-out and room assignment processes are handled smoothly and efficiently Oversee daily room allocation VIP arrivals and group...

Job Category Hotel-Housekeeping Key Responsibilities Operational Responsibilities Supervise the daily cleaning of guest rooms corridors and public areas as per Holiday Inn Express brand standards Conduct room inspections to ensure rooms are cleaned maintained and ready for guest occupancy Monitor housekeeping supplies and linen stock levels report shortages...

Description Here's a Job Description (JD) draft in Holiday Inn Express (HIEX) / IHG style for the Cluster Reservation Associate role under the Samhi portfolio, including the benefits section:About UsAt Holiday Inn Express, we believe in creating simple, smart travel experiences for our guests. As part of the IHG Hotels & Resorts family, we are committed to...

Job Category Hotel-Front Office What is the jobThe moment a guest steps into one of our hotels they walk into a genuinely memorable experience As Assistant Front Office Manager you ll support the delivery of that experience by assisting in managing all aspects of the front office - including guest registration business center concierge services telephone and...

DescriptionKey Responsibilities:Lead, motivate, and manage the front office team to ensure high-quality service delivery.Supervise daily front office operations including check-in/check-out, guest inquiries, and reservations.Assist in training new team members and provide continuous coaching to staff.Ensure accurate and timely handling of guest accounts,...

Job Description Summary To assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. Qualifications Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. . Well developed communication and customer relations skills