Assistant Front Office Manager
1 week ago
Job Category Hotel-Front Office What is the jobThe moment a guest steps into one of our hotels they walk into a genuinely memorable experience As Assistant Front Office Manager you ll support the delivery of that experience by assisting in managing all aspects of the front office - including guest registration business center concierge services telephone and reservations You ll create a warm atmosphere that helps our guests feel at home while supporting your team in delivering exceptional service Your Day to Day at Holiday Inn ExpressAt Holiday Inn Express we offer travel that s simple and smart From effortless check-ins to comfortable rooms with all the essentials our focus is on helping our guests be more than ready - so we need to be too PeopleSupport daily staffing needs assign duties and assist in setting team performance and development goals Provide coaching and regular feedback to enhance team effectiveness Ensure all team members are trained in service standards safety regulations and hotel systems Promote a positive team culture aligned with IHG s True Hospitality values Guest ExperienceEnsure the front office delivers great service and professional attention Personally engage with guests during peak times to ensure satisfaction Manage and resolve guest complaints effectively Conduct routine inspections of the front office and lobby public areas to maintain quality and cleanliness FinancialAssist in budget preparation and help monitor expenses labor costs and occupancy targets Support inventory and rate management strategies Oversee night audit tasks in absence of Front Office Manager Help implement upselling initiatives at the front desk to improve ADR and RevPAR What We Need From YouBachelor s degree higher education qualification in Hotel Management or related field Minimum 3 years of front office guest services experience including at least 1 year in a supervisory managerial role Fluency in English is essential additional language skills are a plus Experience in using property management systems PMS preferred How Do I Deliver ThisWe live IHG s promise of True Hospitality every day True Attitude Be genuinely caring and seek to make a difference True Confidence Know your role and build trust with guests True Listening Understand guest needs by paying attention to what they say and don t say True Responsiveness Deliver what guests need quickly and thoughtfully What We OfferCompetitive salary and benefits Global room discounts at IHG hotels Learning and development opportunities across the IHG network A supportive and inclusive team culture
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Assistant Front Office Manager
2 weeks ago
Bhopal, India The Maple Hotel Full timeJob Description Company Description We suggest you enter details here. Role Description This is a full-time, on-site role for an Assistant Front Office Manager, located in Bhopal. The Assistant Front Office Manager will oversee day-to-day operations of the front office, ensuring excellent customer service and effective office administration. Responsibilities...
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Assistant Manager
3 weeks ago
Ahmedabad, India Destination Hotels Full timeJob Description Summary To assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. Qualifications Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. . Well developed communication and customer relations skills
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Assistant Front Office Manager
3 weeks ago
Mumbai, India Grand Hotel (Bombay) Pvt. Ltd. Full timeJob Description Company Description Established by the founder Mr. Shapurji Sorabji, Grand Hotel (Bombay) Pvt. Ltd. opened its flagship property, the Grand Hotel in Mumbai in 1922. Designed by George Wittet, the hotel is a historical landmark in Mumbai. The company also operates the Valley View Grand Resort in Panhala, offering breathtaking views and unique...
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Front Office Assistant
3 weeks ago
Meerut, India IDeserve Education Private Limited Full timeJob Description Company Description IDeserve Education Pvt. Ltd. is an organization dedicated to enhancing the quality of school education through expertly crafted academic content and school books. Conceptualized by skilled academicians and executed by experienced professionals, IDeserve Education serves over 300 schools across its four distinct segments....
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Assistant Front Office Manager
2 weeks ago
India Marriott Full timeAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis Front office areas include Bell Door Staff Switchboard and Guest Services Front Desk Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process Ensures guest and employee...
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Front Office Assistant
1 week ago
Vijayawada, India Hotel Midcity Full timeJob Description Company Description Hotel Midcity is a boutique hotel that redefines hospitality through innovation and exceptional service standards. Known for delivering unparalleled luxury accommodations, the hotel offers a true home-away-from-home experience. Hotel Midcity is committed to exceeding guest expectations by providing a warm, inviting, and...
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Front Office Assistant
2 weeks ago
Ponnani, India NIRMALLYAM RESIDENCY HOTELS PRIVATE LIMITED Full timeJob Description About Us: We are a well-reputed hotel known for our exceptional guest services and comfortable accommodations. We are looking for a dynamic and customer-oriented Front Office Assistant to join our team. Job description: As a Front Office Assistant, you will be the first point of contact for our guests. Your primary responsibilities will...
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Assistant Front Office Manager
2 weeks ago
Kakinada, India Svenska Design Hotels Full timeJob Description Position: Assistant Manager, Front Office Company: Svenska Design Hotels, a European chain of boutique hotels from Sweden Location: 5-star Luxury Hotel in Kakinada, Andhra Pradesh Salary: Rs. 3.00 to Rs. 3.60 lakhs per annum Qualifications: Degree/ diploma in Hotel Management Experience: Min. 7 years front office experience in hotels...
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Assistant Front Office Manager Blrep
8 hours ago
India IHG Hotels & Resorts Full timeJob Category Hotel-Front Office Key Responsibilities Operational Responsibilities Supervise and support daily Front Office operations including reception reservations cashiering and guest service functions Ensure check-in check-out and room assignment processes are handled smoothly and efficiently Oversee daily room allocation VIP arrivals and group...
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Front Office Assistant
6 days ago
Thane, Maharashtra, India, Maharashtra TRANSFORMINDS Full timeCompany DescriptionAt Transforminds Wellness LLP , we help people deal with mental wellness issues like stress, anxiety, depression as well as help them overcome their addictions.Role DescriptionThis is a full-time, on-site role for a Front Office Assistant located at Bhopal. The Front Office Assistant will be responsible for greeting and assisting visitors,...
