Assistant Front Office Manager

13 hours ago

Kakinada India Svenska Design Hotels Full time

Job Description Position: Assistant Manager, Front Office Company: Svenska Design Hotels, a European chain of boutique hotels from Sweden Location: 5-star Luxury Hotel in Kakinada, Andhra Pradesh Salary: Rs. 3.00 to Rs. 3.60 lakhs per annum Qualifications: Degree/ diploma in Hotel Management Experience: Min. 7 years front office experience in hotels essential, with min. 2 years as supervisor Language Skills: Proficiency in English (essential) and Telugu (desirable) ROLE & RESPONSIBILITIES - Maximize Revenues: Drive revenues with corporate clients as well as through online platforms, apart from upselling and cross-selling to guests - Lead Front Office Team: Supervise, train, and motivate staff to deliver high-performance service with strong sales orientation - Enhance Guest Experience: Ensure personalized, seamless check-ins/ check-outs and handle guest concerns with empathy and speed - Operational Efficiency: Oversee smooth front desk operations, ensuring accuracy in reservations, billing, and guest communications - Brand & Service Standards: Maintain highest standards of service while ensuring robust reporting and adhering to company SOPs - Cross-Department Coordination: Work with Sales, Marketing, and Housekeeping to align on occupancy targets and guest satisfaction Apply to [Confidential Information] with your resume and current/ expected compensation

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    3 days ago

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