Assistant Front Office Manager

1 day ago


Kakinada, India Svenska Design Hotels Full time

Position: Assistant Manager, Front OfficeCompany: Svenska Design Hotels, a European chain of boutique hotels from SwedenLocation: 5-star Luxury Hotel in Kakinada, Andhra PradeshSalary: Rs. 3.00 to Rs. 3.60 lakhs per annumQualifications: Degree/ diploma in Hotel ManagementExperience: Min. 7 years front office experience in hotels essential, with min. 2 years as supervisorLanguage Skills: Proficiency in English (essential) and Telugu (desirable)ROLE & RESPONSIBILITIESMaximize Revenues: Drive revenues with corporate clients as well as through online platforms, apart from upselling and cross-selling to guestsLead Front Office Team: Supervise, train, and motivate staff to deliver high-performance service with strong sales orientationEnhance Guest Experience: Ensure personalized, seamless check-ins/ check-outs and handle guest concerns with empathy and speedOperational Efficiency: Oversee smooth front desk operations, ensuring accuracy in reservations, billing, and guest communicationsBrand & Service Standards: Maintain highest standards of service while ensuring robust reporting and adhering to company SOPsCross-Department Coordination: Work with Sales, Marketing, and Housekeeping to align on occupancy targets and guest satisfactionApply to hr.kakinada@svenskahotels.com with your resume and current/ expected compensation



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