CMDB Admin

7 days ago

Bengaluru Chennai Coimbatore, India Cognizant Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities - Interested candidates can share their resume to

CMDB Administrator Job Description

Responsibilities:

CMDB Administration: Manage and maintain the CMDB to ensure data accuracy and integrity.

Configuration Management: Implement and oversee configuration management processes and policies.

Data Integration: Integrate data from various sources to maintain a comprehensive CMDB.

Health Monitoring: Monitor the health of the CMDB and address any issues related to data quality.

Reporting: Generate reports and provide insights to stakeholders based on CMDB data.

Collaboration: Work closely with other IT teams, including Incident, Problem, Change, and Asset Management, to ensure seamless operations.

Technical Solutions: Develop and implement technical solutions to improve CMDB functionality and efficiency.

Skills and Qualifications:

Technical Expertise: Strong knowledge of IT infrastructure and configuration management tools (e.g., ServiceNow). Should have good knowledge on SNOW discovery, service mapping and CI relationship between different class .

Analytical Skills: Ability to analyze and interpret complex data sets.

Problem-Solving: Strong problem-solving skills to address CMDB-related issues.

Communication: Excellent communication skills to collaborate with various stakeholders.

Experience: Previous experience in CMDB administration or a related field is often required. Hands-on experience with CMDB administration and data integration.

Technical Skills:

Proficiency in CMDB tools like ServiceNow or similar platforms.

Strong understanding of IT infrastructure, including servers, networks, and applications.

Experience with database management and SQL.

Soft Skills:

Excellent analytical and problem-solving skills.

Strong communication and collaboration abilities.

Attention to detail and a commitment to data accuracy.

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