IT Hardware Service Desk Coordinator

IT Service Desk OperationsAtleast 3 years of experience handling Service Desk services.Fluency in English (Reading, Writing, Speaking)Understand and responds in Business CommunicationsGood Managerial SkillUnderstanding and knowledge on IT Infrastructure.Work in any shift (24*7)ITIL KnowledgeUnderstanding and knowledge on IT Infrastructure.Act as Single point...

Support / NOC / Service Desk Rotation: Yes - work is in rotational shift Job Summary: The Service Desk Coordinator is responsible for monitoring the support ticket queue, ensuring tickets are promptly assigned to the appropriate teams or personnel, and tracking resolution progress to ensure SLAs are met. This role acts as a central point of...

Role:The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each...

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo1. Be responsible for primary user support and customer servicea. Respond to queries from all calls, portal, emails, chats from the clientb. Become...

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo1. Be responsible for primary user support and customer servicea. Respond to queries from all calls, portal, emails, chats from the clientb. Become...

What you'll do As a Service Desk Specialist in our global IT Service Desk team, you will be the first point of contact for all IT-related incidents and service requests. You will provide crucial support for our Microsoft 365 environment and endpoint hardware, ensuring our colleagues have the tools and assistance they need to be productive. Your primary...

Job Title:Service Desk Team LeadTechnology Tower:Service DeskTower DescriptionThe Service Desk Team Lead leads a team of Service Desk Agents. He / She should maintain Accurate recording and tracking of customer requests. Adherence to SLAs on team level. Performance of the team.Desired Candidate Profile:Key Skills Required:IT Service Desk experience...

Company Description Squircle IT Consulting Services is a leading IT solutions and servicesBangalore company established with a specific mission of providing comprehensive, top of the line solutions around ERP and BI. Since its inception in November, 2007, SQUIRCLE has emerged as a key player in ERP and BI space. SQUIRCLE brings together the best...

Job Title: IT Service Desk (Desktop/ System support)Location: Pune, MaharashtraType: Full Time/ Direct PlacementShift Timing- Rotational shift (rotational week offs)Job Description:Experience & Qualifications· Graduation mandatory·Only SD Experienced candidates can apply.· Candidate should have excellent communication.· Good Knowledge of Laptop/Desktop...

Location: PuneEmployment Type: full-timeDesignation: IT Service CoordinatorJob DetailsPosition Request: IT Service CoordinatorOverviewWe are requesting support in sourcing an offshore IT Service Coordinator. This position will serve as the primary point of coordination for incoming IT service requests, scheduling and dispatching technical resources,...