Drivers Help Desk Associate

7 days ago

Mohali, Punjab, India BJS Distribution & Storage & Couriers Pvt. Ltd. Full time ₹ 2,34,000 - ₹ 3,60,000 per year

Location: Mohali Work from Office)

Job Type: Full-Time

Experience: Minimum 1 Year (Freshers with excellent communication skills can also apply)

Shift: Rotational (UK)

Salary: Up to ₹3.6 lpa CTC

Joining: Immediate joiners preferred

Role Overview:

We are seeking a Customer Support Executive who can deliver a seamless experience across voice and non-voice channels. This role involves managing inbound and outbound communication, resolving queries, handling bookings, and supporting internal coordination. Ideal for someone who is proactive, detail-oriented, and customer-obsessed.

Customer Support Responsibilities:

  • Handle inbound and outbound calls to assist customers with queries and service requests.
  • Respond to WhatsApp, chat, and email inquiries professionally and promptly.
  • Provide appointment scheduling and booking support.
  • Ensure high customer satisfaction by resolving issues effectively.
  • Escalate unresolved queries to relevant internal teams when needed.

Administrative Support Responsibilities:

  • Update and maintain customer records in CRM/database systems.
  • Manage emails and coordinate follow-ups with customers and internal stakeholders.
  • Assist customers using Google Maps or similar tools for location-based queries.
  • Support general office tasks including documentation and coordination.

Requirements:

  • Minimum 1 year of experience in customer service, call center, or a related role.
  • Fluent spoken and written English with no MTI (Mother Tongue Influence).
  • Strong problem-solving and conflict-resolution abilities.
  • Comfortable with tools like CRM software, Google Sheets, email platforms, etc.
  • Ability to multitask and work efficiently in a fast-paced office environment.
  • Strong attention to detail and a customer-first mindset.
  • Open to working from Mohali office and in UK rotational shifts.

Preferred Qualifications:

  • Experience supporting international customers (especially UK/US clients).
  • Familiarity with tools like WhatsApp Business, online booking systems, ticketing platforms.
  • Background in medical services, hospitality, or other customer-facing roles.

Job Types: Full-time, Permanent, Fresher

Pay: ₹234, ₹360,000.00 per year

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Language:

  • English (Required)

Work Location: In person

  • Urgent hiring for the Driver Help Desk profile for Mohali location

    2 days ago

    Mohali, Punjab, India TandA HR Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description Posted on: October 8, 2025Designation: Driver Help Desk (Transport Coordinator)Location: MohaliExperience: 1-4 yrsSalary: Depends on InterviewGender: AnyQualification: GraduationSkills: Strong verbal communication skills in English.Target Industry: AnyKey Responsibilities:Act as the first point of contact for drivers during the shift. ...

  • School Bus Driver

    2 weeks ago

    Mohali, Punjab, India Tida Sports Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Weare seeking an experienced Bus Driver for our schools in Kharar and Mohali who's primary duty is transporting students safely and efficiently to and from school, as well as to and from other school-related activities. They must ensure student safety on the bus, follow traffic laws and school procedures, and maintain the bus's mechanical condition. Key...

  • Front Desk Executive

    2 weeks ago

    Mohali, Punjab, India 3D Solutions LLC Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Job SummaryAs a Front Desk Executive, you will be the first point of contact for visitors and clients. This role is ideal for freshers who are enthusiastic, well-organized, and eager to learn. You'll help maintain a professional and welcoming environment while supporting basic administrative functions.Key ResponsibilitiesGreet and welcome guests with a...

  • Senior Process Associate

    2 weeks ago

    Mohali, Punjab, India Unify Healthcare Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionUnify Healthcare Services is a modern-age medical billing company that excels in comprehensive technologies, business processes, and workflows to help healthcare facilities manage their revenue cycle. Our team of experienced medical billing professionals and AAPC-certified coders work effectively to prevent claim denials and streamline...

  • Marketing Associate

    2 weeks ago

    Mohali, Punjab, India Alkye Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    About Us – Alkye TechnologiesAlkye Technologies is a global digital transformation company operating across India, Australia, the US, and the UK. We help startups and enterprises grow by delivering innovative solutions across strategy, design, development, and marketing. Our marketing team is focused on building digital-first brand experiences, performance...

  • Administration Executive in Mohali

    2 weeks ago

    Mohali, Punjab, India Wade Maritime Group Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Key ResponsibilitiesCreating & editing MS PowerPoint presentations.Drafting, reviewing, and sending email communications on behalf of company executive(s).Organizing and preparing for meetings, including gathering documents and taking care of meeting logistics.Answering and responding to phone calls, communicating messages and information to the...

  • Associate (Fresher)

    6 days ago

    Mohali, Punjab, India LocaliQ Full time ₹ 1,20,000 - ₹ 3,36,000 per year

    Job Description:We are looking for enthusiastic and detail-oriented freshers to join our Track and Trace team for US logistics operations. The selected candidates will be responsible for tracking shipments, updating statuses, coordinating with carriers, and ensuring smooth communication between internal teams and external stakeholders.Key...

  • Marketing Associate

    1 week ago

    Mohali, Punjab, India Alkye Technologies Full time ₹ 2,16,000 per year

    About Us – Alkye TechnologiesAlkye Technologies is a global digital transformation company operating across India, Australia, the US, and the UK. We help startups and enterprises grow by delivering innovative solutions across strategy, design, development, and marketing. Our marketing team is focused on building digital-first brand experiences, performance...

  • Patent Research Associate/ Patent Research Associate-Trainee

    1 week ago

    Mohali, Punjab, India Global IP Partners Full time ₹ 18,000 - ₹ 2,80,000 per year

    Job Title: Patent Research Associate (Freshers – Biotechnology)Company: Global IP PartnersLocation: Mohali / ChandigarhJob Type: Full-time, Day Shift (Monday to Friday)About Us:Global IP Partners is a leading Intellectual Property (IP) firm specializing in patent research and analytics. We support innovation across the biotechnology and life sciences...

  • Associate Taxation

    1 week ago

    Mohali, Punjab, India Roundglass Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Position Title: Associate, TaxationLocation: Mohali PositionType: Regular, Full-TimeWho we are:At Roundglass, our primary goal is to make a positive impact on people's lives worldwide. We are constantly seeking individuals who share our passion for meaningful work and are driven by a sense of purpose. If you care about making a difference and want to be part...