System Setup Specialist

About Talixo

Talixo is the world's leading operator of pre-booked transfers, working with the biggest brands in travel. We partner with fleets in 1,100+ cities and 130+ countries worldwide to provide travellers with reliable, high-quality rides, making their journeys easier and more enjoyable, from door to door. Since 2012, we've been helping travel brands create more connected journeys, and we're looking for people willing to go the extra mile.

Operating across two key locations: Krakow and Berlin, our cohesive teams - IT, Operations, Fleet, Pricing, Sales, Finance and HR - drive technological innovation, operational excellence, and organisational development. With a shared focus on refining processes and enhancing technology, while spearheading strategic growth initiatives, we seamlessly contribute to our collective success.

About the role

As part of our System Setup team, you will be a part of a team partially located in India and partially in Europe. On daily basis you'll be responsible for managing the setup and maintenance of allocated city configurations in the Talixo system. Your will serve as the primary point of contact for both the fleet and the pricing teams, acting as a bridge between the two and leveraging your system expertise to ensure smooth configurations and timely troubleshooting. Your role involves translating commercial agreements into precise system parameters, proposing optimal solutions, and ensuring their accurate and timely implementation. A successful city configuration will allow us to maximise the financial return given our fleet supply.

Key Responsibilities

• Manage and maintain Talixo system settings for new and existing city configurations, fleet operations, and service parameters.
• Translate diverse fleet requirements into system logic, ensuring accurate integration and alignment with business goals.
• Optimise a widespread range of parameters to enhance efficiency.
• Collaborate with internal stakeholders to align system configurations with fleet and customer needs.
• Identify and implement improvements in system settings to enhance performance and scalability.
• Ensure compliance with operational standards and service requirements across different regions.

This role reports to the Senior Manager located in Berlin, Germany.

Requirements:

• Exceptional attention to detail with a high level of accuracy in managing system configurations.
• Tech-savvy, with the ability to navigate and optimise system parameters effectively.
• Analytical thinking to translate business logic into operational system settings
• Flawless interpersonal skills to coordinate the implementation of said configurations across departments.
• Exceptional verbal and written communication skills in English - C1.
• Experience with system configuration or similar roles in a tech-driven environment is a plus.
• Understanding of taxi transfer business dynamics is a plus.

What we offer:

• Flexible working arrangements, 100 % home office.
• Full-time, Employment Contract with employer registered in India.
• Discounts for Talixo services for chosen destinations.
• Additional 3 days off per year for self development and volunteering.
• Collaborative work environment, and work within intercultural and diverse teams, speaking over 15 different languages & an international exposure.

Recruitment Process:

1. HR Screening (20mins)

1. Call with Head of Pricing and System Setup Specialist, after the call analytical test is sent

2. Interview with COO and Hiring Manager, discussing the analytical task.