Senior Reservation Sales Executive

2 days ago

Delhi, Delhi, India TheSqua Serviced Apartments Full time US$ 60,000 - US$ 1,20,000 per year

Role & responsibilities

  • To answer the queries of the guests through mail & over the phone, & upselling the apartments in the APAC region using the best sales skills.
  • Closure of the inquiry by the agent by converting the generated leads to successful bookings, thereby generating revenue along with the team.
  • Ensure that customer queries/ complaints are addressed in a timely and efficient manner, and that the calling TAT is maintained
  • Ensure customer satisfaction at all times by providing quality services to meet individual customer needs. To identify sales opportunities and effectively present key features and benefits of product(s) to secure new business.
  • Complies with administration requirements & ensures productive use of all resources to achieve organizational objectives.
  • To ensure that all client details are fully completed, including marketing information. To ensure that the agent has full knowledge of their own and competitors' titles to achieve the requirements of this role.
  • To constantly seek out new revenue-generating opportunities to ensure that the company targets are met.

Preferred candidate profile

  • 4 to 5 years of experience in Travel sales (International Process) or Reservations Sales
  • Preferably from the Travel/ Hospitality industry, knowing the APAC market
  • Prefer someone who has a degree in Hospitality Management from a reputed institute
  • Excellent communication, sales acumen, and presentation skills
  • High energy levels, good analytical & amp; problem-solving skills, positive attitude.
  • Excellent time management, prioritization, and organization skills
  • Should be a team player

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