
Senior Backend Operations Executive
12 hours ago
Experience:
Minimum 3 years in Travel Industry (Ticketing / Reservations / Operations)
Location:
B-96, 2ND FLOOR , PUSHPANJALI ENCLAVE , PITAMPURA , NEW DELHI 110034
Employment Type:
Full-Time
About the Role:
We are looking for a detail-oriented
Senior Backend Operations Executive
to manage ticketing, reservations, and operations for our clients. The candidate should have hands-on experience in
GDS systems, fare calculation, and travel documentation
.
Key Responsibilities:
- Handle
domestic & international air ticketing
via GDS (Amadeus, Galileo, Sabre). - Manage hotel bookings, visa assistance, and travel insurance coordination.
- Ensure error-free PNR creation, cancellations, reissues, and refunds.
- Support the sales & corporate team with backend operations.
- Provide
24x7 support
for urgent client requirements. - Maintain updated knowledge of
airline policies, fare rules, and travel guidelines
.
Requirements:
- Minimum
3 years' experience
in travel backend operations. - Proficiency in GDS systems (Amadeus / Galileo / Sabre).
- Strong problem-solving skills and attention to detail.
- Ability to work under pressure with time-sensitive deadlines.
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