
Customer Service Representative
1 day ago
JOB SUMMARY: Customer service positions available
Looking for a career opportunity in customer service with a proven industry leader? Our Breach Notification, Cyber and Data Resilience BN practice is now hiring for full-time Call Center Representative positions in our contact center.
As Call Center Representative, your primary focus is handling inbound phone calls from consumers who are eligible for our client's products and services as well as phone calls from our client's program administrators. You will provide web support for online users and will also be responsible for Tier 1 customer service support for breach members.
With us, your work will help deliver clarity to our clients' most complex governance, risk, and transparency challenges. Apply now to join our team.
CORE RESPONSIBILITIES AND ESSENTIAL DUTIES:
Include the following. Other duties may be assigned.
- Answer inbound phone calls and emails in a contact center environment.
- Provide excellent customer service support.
- Provide accurate information regarding Kroll's products, services, and product delivery systems.
- Be professional and courteous with callers at all times.
- Maintain confidential information in accordance with company procedures and standards.
- Possess the ability to quickly respond to client and consumer issues and complete a high volume of tasks and assignments.
- Work well within a team environment and independently
- Must study for and pass the Fair Credit Reporting Act (FCRA) certification exam. Study time, costs for exam and materials will be provided by Kroll.
- Other administrative work as needed.
- Perform all duties in accordance with company procedures and standards.
REQUIRED QUALIFICATIONS/SKILL SET:
- Must be flexible, enthusiastic and possess good interpersonal skills.
- Must be proficient in MS office products, i.e. Word, Excel, PowerPoint.
- Excellent interpersonal and communication skills (listening, verbal, written)
- May be asked to be available for on-call after hours phone support as needed by the business.
- Sitting for long periods of time in close proximity to a computer screen is required.
- Excellent written and verbal communication skills that help represent diverse communities
Experience working with diverse teams
-
Customer Service Representative
1 week ago
Vadodara, Gujarat, India EASYCATER SERVICES PLATFORM PRIVATE LIMITED Full time ₹ 20,000 - ₹ 25,000 per yearJob Title: Customer Service RepresentativeExperience:1–3 YearsTimings:100:00 AM to 07:00 PM AND 01:00 PM to 10:00 PMCompany Name:EASYCATER SERVICES PLATFORM PRIVATE LIMITEDLocation:Ozon, Sarabhai Campus, Vadodara.Role OverviewEasyCater Services Platform Pvt. Ltd. is looking for a dynamic and detail-oriented Customer Service Representativeto join our...
-
Customer Service Representative
1 week ago
Vadodara, Gujarat, India Patterns247 Full time ₹ 3,00,000 - ₹ 4,50,000 per yearResponsibilities:l The role of a Customer Service Representative (CSR) will be to work as a mediator between our US customers and in-house graphic designers.l Our customers will explain you about their requirements regarding Graphic Designs , you have to understand their requirements and explain to our In-house Graphic Designers.l Sometimes youll have to...
-
Customer Service Representative
4 weeks ago
Vadodara, Gujarat, India Delrin Full timeDelrin xc2 xae Customer Service RepresentativeDelrin xc2 xae Overview Delrin xc2 xae is an industry leading premium polymer business grounded in strong innovation and is a category creator with a longstanding reputation for quality reliable supply and superior product performance The iconic Delrin xc2 xae brand coupled with proprietary technology and...
-
Customer Service Representative
5 days ago
Vadodara, Gujarat, India CDT Software Support Full time ₹ 2,00,000 - ₹ 4,00,000 per yearJob description:Job Type: Full-timeLocation:VadodaraShift: 5:30 PM 1:30 AMAbout Us:CDT Software and Support provides business solutions including wholesale support, marketing, CCTV systems, and software services.Job Role:We are hiring a Sales Representative to take orders on behalf of wholesale clients. This role involves calling customers, confirming their...
-
Customer Support Representative
3 weeks ago
Vadodara, Gujarat, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...
-
Customer Service Representative
3 weeks ago
Vadodara, Gujarat, India TalentBridge Full timeKey Responsibilities: Respond to customer inquiries via phone, or email. Provide timely and accurate solutions to customer issues. Escalate unresolved queries to the appropriate internal teams. Maintain customer records and document interactions. Collaborate with cross-functional teams to enhance customer experience. Adhere to internal processes and SLAs. ...
-
Customer Service Representative
5 days ago
Vadodara, Gujarat, India TalentBridge Full time ₹ 3,00,000 - ₹ 4,50,000 per yearKey Responsibilities:Respond to customer inquiries via phone, or email.Provide timely and accurate solutions to customer issues.Escalate unresolved queries to the appropriate internal teams.Maintain customer records and document interactions.Collaborate with cross-functional teams to enhance customer experience.Adhere to internal processes and...
-
Customer Service
5 days ago
Vadodara, Gujarat, India Pulse Angle Full time ₹ 7,20,000 per yearWe are seeking a reliable and proactive Customer Service & Admin Executive to support our clients with their day-to-day communication and administrative needs. The role involves daily coordination with customers, managing enquiries, and assisting with administrative tasks on their behalf. Strong communication skills and professionalism are essential, as you...
-
Customer Care Representative
3 days ago
Vadodara, Gujarat, India H&M Virtual Services Pvt. Ltd Full time ₹ 6,00,000 - ₹ 10,00,000 per yearPlease find below the job description for the Customer Service Representative position at H&M Virtual Services Pvt. Ltd.Location: Vadodara, Gujarat | On-site RoleShift Timing: 4:30 AM – 1:30 PM IST (Early Morning Shift)Full-time | 6 Days a WeekSalary:Competitive + Incentives + Growth OpportunitiesAbout UsH&M Virtual Services Pvt Ltd. is one of the...
-
Customer Service Operations Support
6 days ago
Vadodara, Gujarat, India Hexpress Healthcare Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob SummaryWe seek a talented & passionate Back Office Support to join our team. The successful candidate will provide all the back-office support to the customer service team.Role & responsibilitiesOrder processingHandling queries from the Customer Service teamLiaising with Pharmacies regarding stock and shipmentDeal with courier companies for shipping...