Customer Service Representative
3 days ago
We are looking for a highly skilled Customer Service Representative to join our team and handle customer queries effectivelyyour ability to quickly respond and implement solutions with the help of our internal & external partners. The ideal candidate is a quick learner who can think independently and resolve issues with a customer-first business mentality.
Role & responsibilities
- Manage inbound/outbound calls, emails & chats with knowledge & efficiency.
- Handle customer complaints and provide appropriate solutions and alternatives within the time limits.
- Keep records of customer interactions, process customer accounts
- Follow the company's communication procedures, guidelines, and policies.
- Match the pre-defined SLA standards.
- Take the extra mile to engage customers.
Preferred candidate profile
- 3-4 years of proven experience in customer service in the e-commerce industry
- Experience in online healthcare will be an added advantage
- Graduation in any field
- Strong phone contact handling skills and active listening
- Strong hold on technical skills
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of concerns
- Excellent English communication and presentation skills
- Ability to multitask, prioritise, and manage time effectively
- Excellent problem-solving & analytical skills
Benefits
- Service recognition awards
- Market-leading salary packages
- Maternity & Paternity Benefits
- Medical Insurance Benefits
-
Customer Service Representative
2 weeks ago
Vadodara, Gujarat, India TalentBridge Full time ₹ 2,00,000 - ₹ 4,00,000 per yearShift - Rotational Shift hoursLocation - Vadodara, Gujarat (5 Days On-site)As Call Center Representative, your primary focus is handling inbound phone calls from consumers who are eligible for our client's products and services as well as phone calls from our client's program administrators. You will provide web support for online users and will also be...
-
Customer Service Representative
3 days ago
Vadodara, Gujarat, India Hexpress Healthcare Softech Private Limited Full timeWe are looking for a highly skilled Customer Service Representative to join our team and handle customer queries effectively—your ability to quickly respond and implement solutions with the help of our internal & external partners. The ideal candidate is a quick learner who can think independently and resolve issues with a customer-first business...
-
Vadodara, Gujarat, India Etech Global Services Full timePosition- Customer Service Representative- Voice ProcessLocation- VadodaraShift- 24*7Joining- Immediate to 15 daysRole DescriptionThis is a full-time on-site role located in Vadodara for a Customer Service Representative. Responsibilities include providing timely and efficient support to customers, resolving customer inquiries via calls, ensuring high levels...
-
Customer Support Representative
3 days ago
Vadodara, Gujarat, India Smart Lion Full timeLoc: Vadodara Role: We're hiring Customer Service Representatives to handle customer queries via calls, emails, or chat. You'll assist customers, resolve issues, and ensure a smooth service experience. Some roles may include content moderation tasks.
-
Customer Service Representative
3 days ago
Vadodara, Gujarat, India Cyber Hospitality Full timeJob description:Eligibility Freshers to 6 months Excellent English communication and interpersonal skills Ability to multitask and prioritize in a fast-paced environmentShift: US Night Shift (5 working days)Requirement The day-to-day tasks include handling customer inquiries, resolving issues, and ensuring customer satisfaction. The Executive...
-
Customer Service Representative
3 days ago
Vadodara, Gujarat, India cyber hospitality private limited Full timeEligibility Freshers to 6 months Excellent English communication and interpersonal skills Ability to multitask and prioritize in a fast-paced environmentShift: US Night Shift (5 working days)Requirement The day-to-day tasks include handling customer inquiries, resolving issues, and ensuring customer satisfaction. The Executive will also be...
-
Customer Support Representative
3 weeks ago
Vadodara, Gujarat, India, Gujarat Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...
-
Customer Support Representative
2 days ago
Vadodara, Gujarat, India Employee Relations Associates Technology Private L Imited Full timeRole: Customer Support RepresentativeLocation: VadodaraShift: Night ShiftWhat You Will Be DoingAct as the first point of contact for clients, ensuring first call resolution by troubleshooting and resolving issues effectively.Listen carefully to client concerns, educate them on solutions, and prevent recurring issues by reviewing their accounts and providing...
-
Vadodara, Gujarat, India Smart Lion Full timeLocation:VadodaraWe're hiring Customer Service Representatives to handle customer queries via calls, emails, or chat. You'll assist customers, resolve issues, and ensure a smooth service experience. Some roles may include content moderation tasks.
-
Solar Sales Representative
5 days ago
Vadodara, Gujarat, India H&M Virtual Services Full timeJoin H&M Virtual Services Pvt. Ltd. as a Solar Sales Representative in Vadodara, Gujarat. This full-time, on-site position (4:30 AM 1:30 PM IST) offers a competitive salary, lucrative incentives, and a chance to work with Australias leading solar companies. Ideal for motivated sales professionals eager to grow in a fast-paced, global environment while...