Sales Operations Team Lead
6 days ago
Roles & Responsibilities
- Supervise and guide a team across Lead Generation, Acquisition, and Customer Experience.
- Define and track KPIs, KRAs, daily productivity, and conversion metrics.
- Oversee lead allocation, pipeline movement, demo performance, and coordination with field sales teams.
- Monitor demos, closures, and follow-ups on expiring subscriptions.
- Implement and standardize processes across teams per SOPs.
- Identify and resolve gaps in lead qualification, feedback, and follow-up strategies.
- Optimize usage of CRM and reporting tools, ensuring real-time data accuracy.
- Manage escalation flow and resolve high-priority client issues.
- Prepare weekly & monthly performance dashboards.
- Analyze feedback, churn, and deal-loss reasons to suggest insights.
- Collaborate with Sales Operations Manager on growth initiatives.
- Drive a performance-based culture with recognition, feedback, and communication.
How to Apply
If youre ready to lead sales operations and drive performance, send your updated CV to:
Candidate Information Required (to apply faster)
Please mention the following in your application mail:
- Profile you are interested in
- Current Location
- Preferred/Expected Location
- Current CTC
- Expected CTC
- Reason for Job Change
- Relevant Experience (in years)
- Internship Experience (if fresher)
- Notice Period
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