Sales Operations Team Lead

6 days ago

Ahmedabad, Gujarat, India Petpooja Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Roles & Responsibilities

  • Supervise and guide a team across Lead Generation, Acquisition, and Customer Experience.
  • Define and track KPIs, KRAs, daily productivity, and conversion metrics.
  • Oversee lead allocation, pipeline movement, demo performance, and coordination with field sales teams.
  • Monitor demos, closures, and follow-ups on expiring subscriptions.
  • Implement and standardize processes across teams per SOPs.
  • Identify and resolve gaps in lead qualification, feedback, and follow-up strategies.
  • Optimize usage of CRM and reporting tools, ensuring real-time data accuracy.
  • Manage escalation flow and resolve high-priority client issues.
  • Prepare weekly & monthly performance dashboards.
  • Analyze feedback, churn, and deal-loss reasons to suggest insights.
  • Collaborate with Sales Operations Manager on growth initiatives.
  • Drive a performance-based culture with recognition, feedback, and communication.

How to Apply

If youre ready to lead sales operations and drive performance, send your updated CV to:

Candidate Information Required (to apply faster)

Please mention the following in your application mail:

  • Profile you are interested in
  • Current Location
  • Preferred/Expected Location
  • Current CTC
  • Expected CTC
  • Reason for Job Change
  • Relevant Experience (in years)
  • Internship Experience (if fresher)
  • Notice Period

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