Team Lead
2 days ago
We're seeking Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan.
Key job responsibilities
Quickly understand the business issues and challenges of Transportation operations; identify strengths/weaknesses and suggest areas for improvement.
Map business requirements, understand business processes, study and analyze workflows, design solutions and prepare functional specifications .
Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience .
Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.
Basic Qualifications:
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
Preferred Qualifications:
- Experience managing teams
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