Hotel Receptionist
5 days ago
Be the face of J60 Suites, Ashok Vihar. Run front office smoothly - reservations, check-in/out, billing, guest service and keep the desk guest-ready. Graduate, English/Hindi, polished presence; 16 yrs preferred (freshers OK). We train on PMS. Fixed salary, meals, uniform, near Kanhaiya Nagar metro.
Role & responsibilities
- Welcome guests and manage check-in / check-out processes
- Handle billing, cash collection, and accurate record-keeping
- Address guest queries, complaints, and special requests
- Coordinate with housekeeping and other departments
- Maintain a clean and organized reception area
- Upsell hotel services when appropriate
Preferred candidate profile
- Graduate degree required
- 1+ years of hospitality/customer service experience
- Fluent in English and Hindi
- Strong communication & conflict-resolution skills
- Professional grooming and guest-friendly attitude
- WOMEN encouraged to apply.
Perks & Benefits
- Complimentary meals during shifts
- Uniforms provided
- Structured training in guest services & hotel systems
- Competitive salary with annual reviews
- Easy metro commute (near Kanhaiya Nagar station)
- Supportive boutique hotel work environment
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