AGM–Sales(Closing Team Lead)

1 day ago

Mumbai, Maharashtra, India upGrad Rekrut Full time ₹ 8,00,000 - ₹ 24,00,000 per year

Position Summary:

AGM – Closing role involves leading a team of Closing Managers, converting high-potential leads into successful closures, and ensuring a seamless and premium customer experience. The ideal candidate will have a deep understanding of the luxury residential real estate segment, strong team management skills, and a proven track record of driving sales conversions in a competitive market.

Key Responsibilities:

Team Leadership & Sales Supervision:

· Lead, mentor, and manage a team of Closing Managers across multiple projects in SOBO.

· Drive team performance by setting clear sales targets, tracking KPIs, and providing hands-on guidance.

· Conduct regular training sessions to enhance product knowledge, sales techniques, and client servicing skills.

Client Engagement & Conversion Strategy:

· Personally handle high-net-worth walk-ins and marquee clients, providing personalized consultations.

· Guide the team in creating compelling sales narratives tailored to diverse customer segments, including HNIs, NRIs, and investors.

· Oversee the entire closing cycle from inquiry to booking, documentation, and payment milestones.

Sales Operations & Reporting:

· Monitor all team-level lead interactions, follow-ups, and sales status using CRM tools (Salesforce/SFDC).

· Review and analyze sales funnel performance to ensure no prospect is lost due to lack of engagement.

· Maintain up-to-date reports, MIS dashboards, and conversion trackers for management review.

Stakeholder Collaboration:

· Act as a strategic liaison between Sales, Marketing, CRM, Legal, and Finance departments.

· Provide valuable market feedback and buyer insights to tailor campaigns and optimize offerings.

· Ensure alignment with RERA guidelines, regulatory approvals, and legal documentation workflows.

Market Intelligence:

· Stay informed about competing projects, market pricing, and product offerings in the SOBO area.

· Support the development of strategies for pricing, offers, and value propositions based on market insights.

· Identify market challenges and proactively present strategic solutions to senior leadership.

Education:
Graduate in any discipline; MBA in Sales/Marketing preferred.

Experience:
12–15 years of core residential real estate sales experience, including at least 3 years in a leadership role handling closings in prime locations in Mumbai.

Skills:

· Exceptional communication, negotiation, and leadership skills.

· Demonstrated ability to close high-value deals and manage elite clientele.

· Strong command of CRM systems (especially Salesforce), documentation, and RERA compliance.

·Comprehensive knowledge of the luxury housing market, buyer behavior, and sales psychology.

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