Executive - Account Management -CRM

2 days ago


Mumbai, Maharashtra, India Medi Assist Full time ₹ 9,00,000 - ₹ 12,00,000 per year

JD Account Management- Senior Executive

Job Responsibilities: Client Servicing

  • Receive and check claim documents for completeness and advice employees
  • regarding pending documents, if any.
  • Track and control documents to ensure TAT of claims/cards as per SLA.
  • Feedback from Insurers and Corporates.
  • Additional revenue opportunities from existing Corporates.
  • Respond to queries from the employees of the corporate through e-mails.
  • Maintain weekly reports on claims and queries and the TAT of the same
  • Escalate issues as per the escalation matrix.
  • To attend to any other assignments assigned to you from time to time.
  • Respond to queries from the employees of the corporate over Phone
  • Maintain weekly reports on claims and queries and the TAT of the same
  • Escalate issues as per the escalation matrix.
  • To attend to any other assignments assigned to you from time to time.

Transactional Activities:

  • To coordinate with inward team for claim receiving and claim registration
  • Allocating new generated claims to processing team for action
  • Liasoning with enrolment team to register the policy for cashless and reimbursement
  • Coordination with regional agents, customers for claim related queries, settlement
  • queries- cashless /reimbursement
  • Answering incoming calls of all customers / agents / internal team
  • Keep track of all customer queries with claim numbers and follow-up to verify that
  • all queries are resolved.
  • Coordinating with cashless / pre auth team to ensure cashless is granted within
  • TAT and to provide timely claim status. Query letter / Settlement letter should be
  • explained properly to customers / agents on queries and deductions.

Interested candidates can share their CVs to

Whatsapp



  • Mumbai, Maharashtra, India ACCOUNT MANAGEMENT Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Business Unit: SitePlug   Target Market: UK Work Location: Mumbai Type of Role: Individual ContributorProduct – SitePlug The Role: Driving mobile advertising sales for Site-Plug for UK Market.Growing the existing business and adding additional clients who are interested in buying online media.Knowing and quickly connecting with all major media buying...

  • CRM Executive

    1 week ago


    Mumbai, Maharashtra, India Centric Steel Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Industry - Steel Tubes & Pipes ManufacturingLocation - KharRoadJob Description:We are looking for a CRM Executive for a steel tubes and pipes manufacturing company. The ideal candidate should have strong communication skills and a good understanding of customer relationship processes.Key Responsibilities:Handle day-to-day CRM formalities and maintain...


  • Mumbai, Maharashtra, India Roswalt Realty Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the Company:Roswalt Realty is a leading real estate developer committed to delivering excellence in project execution and customer experience. We are seeking a dedicatedCRM – Possession Managerto ensure a seamless possession experience for our customers and maintain strong relationships post-possession.Job Summary:The CRM – Possession Manager will...

  • Crm Executive

    1 week ago


    Mumbai, Maharashtra, India Maverick Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    JOB DESCRIPTIONCo. Name: Maverick GroupLocation: MUMBAIPosition / Job Title: CRM Executive / OfficerDepartment: Sales & Customer Relationship ManagementReporting to: CRM Manager / Head of Sales / Director CRMJob Summary:To manage and enhance the customer experience post-sales by coordinating with internal teams and clients, ensuring timely documentation,...

  • Manager CRM

    1 week ago


    Mumbai, Maharashtra, India ETP Group Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Experience Required6-8LocationMumbaiRole TypeFull TimePosition: CRM ManagerReporting toSr. Marketing ManagerExperience5+ years relevantRole Overview:We are seeking an experienced and results-driven CRM Manager to lead the development and execution of our customer relationship strategies. The ideal candidate will have deep expertise in CRM tools and B2B SaaS...

  • CRM Executive

    1 week ago


    Mumbai, Maharashtra, India New Horizon Full time ₹ 4,80,000 per year

    Hiring for a CRM Executive with one of the leading Real Estate industry based in Ghatkopar.Job Summary:We are looking for a proactive and detail-oriented CRM Executive to manage the post-sales customer journey in a real estate organization. The role involves client interaction, coordination with internal departments and external stakeholders, and maintaining...

  • Manager CRM

    1 week ago


    Mumbai, Maharashtra, India Elixrr Industries Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role OverviewWe are seeking an experienced and dynamic Assistant Manager / Manager CRM to lead CRM initiatives and act as a key link between the IT-CRM function and the Sales team. The ideal candidate will have hands-on experience in CRM platforms, customer lifecycle management, sales coordination, and post-sales support functions. A strong analytical...


  • Navi Mumbai, Maharashtra, India Team Management Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    TMS is hiring Accounts Executives & Senior Accountants (2–8 yrs) in Mumbai (Mulund, Andheri) & Navi Mumbai (Juinagar). Roles cover accounting, GST/TDS, MIS & audits. Growth opportunities with reputed companies.

  • Accountant Executive

    6 hours ago


    Mumbai, Maharashtra, India Kaapro Management Solutions Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Job Description:We have an urgent opening for an Account Executive.Job description of Account Executive:Complying with all company, local, state, and federal accounting and financial regulations.Compiling, analyzing, and reporting financial data.Maintaining accurate financial records.Assisting management in the decision-making process by preparing budgets...


  • Mumbai, Maharashtra, India Puravankara Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Position: Manager / Sr. Manager CRMLocation: Site OfficeReporting To: SGM CRMQualification: Any Graduate / MBA / Hospitality Graduate Experience: 10+ years in Customer Relationship Management, with minimum 3-5 years in Real Estate CRM/Customer CareRole Overview:Lead customer lifecycle experience from welcome calls to possession and post-handover support....