Sales and Marketing Internship

2 days ago

Hebbal, Karnataka, India Aster DM Healthcare Full time ₹ 80,000 - ₹ 1,20,000 per year

Role Overview:

We are looking for a friendly, proactive, and compassionate Marketing Intern to support our front office operations and assist in ensuring a smooth and welcoming experience for patients. This role offers hands-on exposure to hospital operations, patient registration, consultation facilitation, and service coordination.

Responsibilities:

1. User Engagement & Feedback Collection

  • Approach patients & their families for app downloads and appointment bookings.
  • Interact with patients, doctors, and support staff to gather structured feedback on the app experience.
  • Document challenges, pain points, and suggestions from users.
  • Conduct quick surveys or interviews to capture user sentiment and behavioural trends.

2. User Training & Engagement

  • Help conduct onboarding and basic training sessions for hospital staff and patients on how to use digital health platforms.

3. Operational Coordination

  • Support day-to-day functioning of digital platforms at the hospital.
  • Help resolve first-level queries from users; escalate critical concerns to the Operations or IT team.
  • Help track issue resolution status and document key insights for continuous improvement.
  • Liaise with cross-functional teams (clinical, IT, admin) to implement small process changes based on user feedback.
  • Monitor app-related issues in the hospital and ensure prompt escalation or resolution.

Requirements:

  • A final-year student or recent graduate in Healthcare Management, Business Administration, IT, or a related field.
  • Good communication and interpersonal skills.
  • Willingness to work onsite and interact with doctors, nurses, and patients.
  • Proficiency in MS Office (Excel, Word, PowerPoint)

Job Type: Internship

Contract length: 6 months

Pay: ₹10,000.00 per month

Language:

  • Kannada, English, Hindi (Preferred)

Work Location: In person

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