Sales and Marketing Internship
2 days ago
Role Overview:
We are looking for a friendly, proactive, and compassionate Marketing Intern to support our front office operations and assist in ensuring a smooth and welcoming experience for patients. This role offers hands-on exposure to hospital operations, patient registration, consultation facilitation, and service coordination.
Responsibilities:
1. User Engagement & Feedback Collection
- Approach patients & their families for app downloads and appointment bookings.
- Interact with patients, doctors, and support staff to gather structured feedback on the app experience.
- Document challenges, pain points, and suggestions from users.
- Conduct quick surveys or interviews to capture user sentiment and behavioural trends.
2. User Training & Engagement
- Help conduct onboarding and basic training sessions for hospital staff and patients on how to use digital health platforms.
3. Operational Coordination
- Support day-to-day functioning of digital platforms at the hospital.
- Help resolve first-level queries from users; escalate critical concerns to the Operations or IT team.
- Help track issue resolution status and document key insights for continuous improvement.
- Liaise with cross-functional teams (clinical, IT, admin) to implement small process changes based on user feedback.
- Monitor app-related issues in the hospital and ensure prompt escalation or resolution.
Requirements:
- A final-year student or recent graduate in Healthcare Management, Business Administration, IT, or a related field.
- Good communication and interpersonal skills.
- Willingness to work onsite and interact with doctors, nurses, and patients.
- Proficiency in MS Office (Excel, Word, PowerPoint)
Job Type: Internship
Contract length: 6 months
Pay: ₹10,000.00 per month
Language:
- Kannada, English, Hindi (Preferred)
Work Location: In person
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