Tele Caller Executive

3 days ago

Mumbai, Maharashtra, India Orbitouch Outsourcing Private Limited Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Urgent Hiring || Telecaller Executive || Mumbai

Profile: Telecaller

Location: Navi Mumbai (Turbhe, Pawane)

Experience : 1 year

CTC : ₹15,000 – ₹20,000

Key Responsibilities:

  • Make outbound calls to potential and existing customers to explain products, pricing, and services related to steel and engineering solutions.
  • Handle inbound inquiries, provide accurate information, and resolve customer queries promptly.
  • Generate qualified leads, schedule appointments, and follow up on prospects.
  • Maintain and update customer databases/CRM with call records and feedback.
  • Build and maintain strong relationships with customers to encourage repeat business.
  • Coordinate with the sales and marketing teams to achieve monthly/quarterly targets.
  • Provide after-sales support and ensure customer satisfaction.
  • Share market feedback, competitor activities, and customer needs with management.

Qualifications & Skills:

  • Bachelor's degree (preferred) or Diploma in Business Administration/Marketing/Engineering/related field.
  • Proven experience as a tele caller, telesales executive, or customer service representative (experience in steel/engineering sector is an advantage).
  • Excellent communication (verbal & written) and negotiation skills.
  • Strong persuasive and problem-solving abilities.
  • Proficiency in MS Office and CRM software.
  • Ability to work under pressure and achieve targets.
  • Fluency in [English/Hindi/Regional Language] as required.

Key Competencies:

  • Customer-oriented and results-driven.
  • Positive attitude, patience, and confidence.
  • Good listening skills and ability to handle objections.
  • Team player with strong interpersonal skills.

Salary & Benefits:

  • Competitive salary + incentives/commission.
  • Performance-based growth opportunities.
  • Training and skill development.
  • Other company benefits as per policy.

Job Type: Permanent

Pay: Up to ₹240,000.00 per year

Benefits:

  • Provident Fund

Application Question(s):

  • What is your Current CTC ?
  • What is your Expected CTC ?
  • What is your Notice period ?
  • Are you Comfortable with Navi Mumbai-(Turbhe, Pawane) ?

Experience:

  • Tele caller: 1 year (Required)

Work Location: In person

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