Tele Calling Executive

3 days ago

Navi Mumbai, Maharashtra, India Orbitouch outsourcing pvt ltd Full time ₹ 1,20,000 - ₹ 1,60,000 per year

Job Title: Tele caller – Steel & Engineering Industry

Location: Turbhe, Pawane, MIDC

Experience – 1 year

CTC – ₹15,000 – ₹20,000

Job Summary:

We are seeking a motivated and persuasive Tele caller to join our sales and customer relations team in the steel and engineering industry. The role involves connecting with potential and existing clients, promoting our products and services, generating leads, and supporting the sales team to achieve business targets.

Key Responsibilities:

  • Make outbound calls to potential and existing customers to explain products, pricing, and services related to steel and engineering solutions.
  • Handle inbound inquiries, provide accurate information, and resolve customer queries promptly.
  • Generate qualified leads, schedule appointments, and follow up on prospects.
  • Maintain and update customer databases/CRM with call records and feedback.
  • Build and maintain strong relationships with customers to encourage repeat business.
  • Coordinate with the sales and marketing teams to achieve monthly/quarterly targets.
  • Provide after-sales support and ensure customer satisfaction.
  • Share market feedback, competitor activities, and customer needs with management.

Qualifications & Skills:

  • Bachelor's degree (preferred) or Diploma in Business Administration/Marketing/Engineering/related field.
  • Proven experience as a tele caller, telesales executive, or customer service representative (experience in steel/engineering sector is an advantage).
  • Excellent communication (verbal & written) and negotiation skills.
  • Strong persuasive and problem-solving abilities.
  • Proficiency in MS Office and CRM software.
  • Ability to work under pressure and achieve targets.
  • Fluency in [English/Hindi/Regional Language] as required.

Key Competencies:

  • Customer-oriented and results-driven.
  • Positive attitude, patience, and confidence.
  • Good listening skills and ability to handle objections.
  • Team player with strong interpersonal skills.

Salary & Benefits:

  • Competitive salary + incentives/commission.
  • Performance-based growth opportunities.
  • Training and skill development.

  • Other company benefits as per policy.

  • Only steel industry

Job Type: Full-time

Pay: ₹20,000.00 per month

Work Location: In person

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