Service Call

4 days ago

Navi Mumbai, Maharashtra, India Arpanna Motors Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Description: Telemarketing Executive

Company Name: Arpanna Motors Pvt. Ltd.

Website:

Position: Service tele caller

Location: Thane

Department: Service

Reports To: call Center TL/ Manager

Role Overview: The Telemarketing Executive will play a pivotal role in driving business growth by generating leads, engaging with prospective customers, and coordinating closely with the Service team. The ideal candidate should have exceptional communication skills, proficiency in MS Office, and a proactive approach to meeting targets and reporting progress.

Key Responsibilities:

1. Lead Generation:

Identify and generate leads through various channels, including cold calling, online research, and databases.

Qualify prospects by understanding their requirements and potential interest in the company's products or services.

2. Customer Outreach:

Initiate and manage calls with potential customers to present company offerings, answer queries, and build rapport.

Follow up with prospects to nurture relationships and move them through the Service funnel.

3. Service Coordination:

  • Collaborate with the Service team to ensure seamless handover of qualified leads.
  • Provide relevant customer insights and feedback to the Service team for effective follow-ups.

4. Reporting & Documentation:

  • Maintain detailed records of calls, conversations, and outcomes in the CRM system or designated tools.
  • Prepare and present periodic reports on lead generation, call statistics, and Service coordination activities.

5. Administrative Tasks:

  • Prepare and update databases, spreadsheets, and reports using MS Office tools (Excel, Word, PowerPoint).
  • Ensure accurate data entry and maintenance of lead databases.

6. Continuous Improvement:

  • Stay updated on industry trends and the company's products/services.
  • Actively participate in training sessions and contribute to improving team processes.

Qualifications and Skills:

  • Education: Bachelor's degree in Business, Marketing, or a related field (preferred).

Interested candidates may connect with Karan at or via email

  • SBI-life || Insurance Sales || Customer Service || Office Work

    7 days ago

    Navi Mumbai, Maharashtra, India Call 2 Connect Full time ₹ 2,16,000 - ₹ 3,24,000 per year

    Process:- SBI Life Insurance HSC with 3+ years experience in Sales/Telecalling Graduate with 6+ months experience in Sales/Telecalling Fluent in English with a sales-ready attitude Salary up to:- 27,000 per month Required Candidate profileLocation-Malad West, Mumbai – Qualification: Min HSC To Apply..?Schedule your interview Call or send your CV...

  • Tele Calling

    8 hours ago

    Navi Mumbai, Maharashtra, India Incred Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Key Responsibilities:Make outbound calls to customers with overdue personal, business, or consumer loans.Coordinate customers about their pending EMIs and payment due dates.Maintain a polite and professional attitude while handling customer queries.Record call details and payment commitments accurately in the system.Escalate unresolved issues to the senior...

  • Call Center Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India D2mpro Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Experience: Minimum 1 to 3 Years Experience in a USA/UK-Based Call CenterKey Responsibilities:1. Answer Incoming Calls:o Professionally and efficiently handle incoming customer calls, addressing inquiries and providing appropriate solutions.o Ensure each customer interaction is handled promptly and courteously.2. Provide Information & Support:o Assist...

  • Call Quality Analyst

    2 weeks ago

    Navi Mumbai, Maharashtra, India Sbicap Securities Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Roles & Responsibilities:Regularly monitor and evaluate advisor - customer interactions by listening to call recordings to assess adherence to quality standards, and proper call handling procedures, and identify areas for improvement.Call Quality Assurance collaborate with training teams to develop and deliver targeted training, programs based on identified...

  • Call Quality Specialist

    6 days ago

    Navi Mumbai, Maharashtra, India Xl Dynamics Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Position: Call Quality SpecialistJob Shift: Day/MidExperience: Minimum 1 yearEducation: We hire based on individual talent, skill and work ethic. Formal degrees are not a material in our hiring decision.Job Location: Navi Mumbai, Mumbai, Bengaluru, Kolkata, Pune, Noida, Indore, Lucknow, Chennai.Salary Range: ₹ 4,50,000 – ₹ 6,00,000 p.aKey...

  • Insurance Sales/BD Manager

    1 week ago

    Navi Mumbai, Maharashtra, India Call 2 Connect Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Position: Insurance Sales/BD Manager (Telesales)Qualification:- HSC/GraduateLocation: Viman nagar, PuneJob Summary:We are looking for dynamic and motivated individuals to join our team as Insurance Sales/BD Managers. The ideal candidate will have excellent communication skills and a passion for sales. If you're looking for a career in the insurance sector...

  • Call Centre Operator

    4 days ago

    Navi Mumbai, Maharashtra, India MPCT Hospital, Sanpada Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Handle inbound and outbound calls related to hospital services, appointments, and patient queries.Provide accurate information about doctors, departments, OPD/IPD services, and hospital facilities.Assist patients in scheduling, rescheduling, or canceling appointments.Record and update patient details in the hospital system.Coordinate with various departments...

  • On-call cordinator

    2 weeks ago

    Navi Mumbai, Maharashtra, India CIEL HR Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesAct as the central point of contact for all IT service requests and incidents during on-call hours.• Coordinate with field engineers to dispatch them to client or site locations as needed.• Prioritize and assign tickets based on urgency, location, and engineer availability.• Monitor the status of open incidents and ensure timely...

  • Yes Bank Customer Service, Inbound Call Center @Thane

    9 minutes ago

    Navi Mumbai, Maharashtra, India Credicus Business Services Full time ₹ 25,000 per year

    Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary Upto 25,000 CTC Plus incentives. Required Candidate profileQualification:- Any GraduateHow To Apply..? To Apply ,Call Or WhatsAppHR Rutuja: Perks and benefitsGood Salary with unlimited...

  • Inbound Call Executive

    1 week ago

    Navi Mumbai, Maharashtra, India Connect Business Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Hiring For: Bank of India – Inbound Customer Service Eligibility: Fresher / Experienced Qualification: Graduate or Pursuing Graduation Shift: 9:30 AM – 6:30 PM Salary: 15,000 in hand PAID OTS Basic communication skills ROI - Hr and Ops only Required Candidate profileApply For Any Graduate to Postgraduate Location: Reliable Plaza Airoli, Navi...