Sales and Customer Support Executive

16 hours ago

Coimbatore, Tamil Nadu, India MAVEN SOURCES BUSINESS solutions Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Roles & Responsibilities

  • Handle inbound sales calls and inquiries from potential customers regarding iBots

products and services.

  • Conduct outbound calls to prospective leads, existing customers, and partners to drive

sales conversions.

  • Understand customer requirements and recommend appropriate products/solutions.
  • Maintain call logs, track inquiries, and update Excel sheets regularly.
  • Follow up with customers for order closures, payment updates, and after-sales

support.

  • Coordinate with internal teams (technical, logistics, accounts) to ensure smooth order

execution.

  • Contribute to achieving monthly/quarterly sales targets.
  • Gather customer feedback and share insights with the management team for

product/service improvements.

Required Skills & Qualifications

  • Graduate (any discipline), preferably with experience in telesales / inside sales /

customer support.

  • Excellent communication skills in Tamil & English (Hindi/Telugu/Kannada is an

added advantage).

  • Strong persuasion and negotiation abilities.
  • Interest in electronics, IoT, and an understanding of engineering/electronic

materials.

  • Basic knowledge of electronics, IoT, or engineering products is a plus (training will

be provided).

  • Proficient in MS Excel, Google Sheets, and CRM tools.
  • Ability to work independently with a target-driven approach.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹20,000.00 per month

Application Question(s):

  • Are you a B.E In electronics and robotic graduate

Experience:

  • sales : 1 year (Preferred)

Work Location: In person

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