Senior Associate – Airline Refunds

Job Title:Airline Ticket Refund ExecutiveLocation:Pune /GurugramExperience:4+ YearsEmployment Type:Full-timeJob SummaryWe are looking for a detail-orientedAirline Ticket Refund Executiveto manage end-to-end refund requests for airline bookings. The ideal candidate should have hands-on experience inAirline Refund Processing, with good knowledge of ticketing...

AIonOS |Artificial Intelligence on Operating Systems, we're redefining what's possible in enterprise transformation throughAI, automation, and data-driven solutions. OurAirline & Travel Solutionsvertical partners with global carriers to modernize operations, enhance passenger experience, and unlock efficiency through intelligent systems. We're now looking...

Job Title: Associate - Training & QualityKey AccountabilitiesKey ActivitiesMonitor and assess the quality of customer interactions across all contact centre channels including inbound andoutbound calls, emails, and live chats.Evaluate agent performance against defined quality criteria and company policies.Provide constructive feedback and coaching to contact...

Job Description:Key role - Refund/Fare Travel Invoicing/Airline Settlement/ Travel Queues/ Invoicing processJob profile: Travel refund candidate must have basic knowledge of  Travel experience  good Geographical knowledge, GDS knowledge is a must, should have knowledge of fully refund partially refund, fare pricing, uploading BSP refund fare ComponentJob...

Job Title: Senior Associate – Inflight Standards & ProceduresFunction: Customer ExperienceLocation: GurugramJob PurposeThe Senior Associate – Inflight Standards & Procedures will be responsible for developing, implementing, and maintaining world-class inflight service standards and operating procedures. The role aims to ensure consistent, high-quality...

We are looking for experienced Customer Support Professionals for anon-voice Email & Chat Processin the airline sector. If you have strong communication skills and enjoy helping customers, this opportunity is ideal for you.Role & ResponsibilitiesHandle and resolve customer queries through email & chatSupport customers with flight delays, baggage issues,...

**Job Title: Travel Consultant** **Location:** Gurgaon/Pune **Salary:** 6-9 LPA **Job Description:** We are seeking a highly motivated and experienced Travel Consultant to join our team. The ideal candidate should possess a strong understanding of the travel industry, particularly with expertise in GDS Sabre. As a Travel Consultant, you will be...

DescriptionKey Responsibilities:Handle calls and emails from corporate clients regarding business travel arrangements, including flights, hotels, car rentals, and visa assistance.Provide travel solutions based on company policies, cost-effectiveness, and traveler preferences.Manage itinerary changes, cancellations, refunds, and rebookings as per client...

Job descriptionPosition:Senior Manager Operations- Airlines ClaimsLocation:GurgaonAbout IGT SolutionsIGT Solutions Pvt. Ltd. is a leading IT and BPM services provider, delivering innovation and business excellence across theTravel, Transportation, and Hospitalityindustries. With over10,000+ travel industry professionalsand15 global delivery centers, IGT...

English speaking Travel expert with prior experience in handling Travel queries over call, mail/ chat. Good knowledge of Airlines Fares/Hotel & Car bookings and working experience on GDS handling all types of travel related queries including Ticket Issuance/Re-issue/Refunds/EMDs.Maintaining high accuracy, productivity standards and should have willingness to...