Team leader- Insurance

6 days ago

Noida, Uttar Pradesh, India The Policy Exchange Full time

Location:
Noida

Experience:
2–5 Years

Employment Type:
Full-Time

Joining:
Immediate Joiners Preferred

About the Role

We are looking for a dynamic and performance-driven
Team Leader (Insurance Domain)
who will be responsible for managing a team of insurance executives/agents, driving daily operations, ensuring process compliance, and achieving business targets. The ideal candidate must have hands-on experience in
Life/General Insurance processes
, team handling, and customer management.

Key Responsibilities

  • Lead, manage, and motivate a team of insurance agents/executives to achieve daily and monthly targets.
  • Monitor team performance and provide regular coaching, feedback, and training.
  • Ensure adherence to insurance guidelines, compliance, and company policies.
  • Maintain MIS reports, performance dashboards, and daily productivity trackers.
  • Handle escalations and support team members in resolving complex queries.
  • Drive process improvements to enhance team efficiency and customer satisfaction.
  • Coordinate with cross-functional departments for smooth operations.
  • Conduct regular team meetings, performance reviews, and quality checks.
  • Ensure 100% accuracy in documentation and policy processing.

Required Skills & Qualifications

  • 2–5 years of experience in the
    Insurance domain
    (Life/Health/General Insurance).
  • Minimum 1 year of experience in
    team handling or supervisory role
    .
  • Strong understanding of insurance processes, policy lifecycle, and customer management.
  • Excellent communication and interpersonal skills.
  • Ability to analyze reports, identify gaps, and drive corrective actions.
  • Good command of MS Office (Excel, PowerPoint, Word).
  • Strong problem-solving and decision-making skills.
  • Ability to work under pressure and meet deadlines.

Preferred

  • Candidates who can
    join immediately or within 15 days
    .
  • Experience working in fast-paced, target-driven environments.

If interested kindly share your resume

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