Customer Support Executive

1 week ago

Sarkhej Road Ahmedabad Gujarat, India Flavaroma Flavours & Fragrances Pvt Ltd Full time ₹ 18,00,000 - ₹ 30,00,000 per year

Job Title: Customer Support Executive

Customer Inquiries and Support:

  • Handle incoming customer inquiries via phone, email, or chat, providing accurate information about products, order status, and sales policies.
  • Address customer concerns, issues, or complaints in a professional and efficient manner, ensuring timely resolution.

Sales Order Processing Assistance:

  • Assist in the processing of sales orders by verifying order details, entering them into the system, and ensuring timely delivery.
  • Develop and maintain order status forms to track order progress from placement to delivery.

Documentation Handling and Accuracy:

  • Assist in preparing invoices, proforma invoices, and other necessary documents for customer transactions, ensuring accuracy.
  • Maintain organized records of all sales documentation for easy retrieval and reference.

Account and Item Master Creation:

  • Create and maintain account master records for new customers and vendors.
  • Establish item master records for new products, ensuring accuracy and completeness.

Sample Invoice Generation:

  • Prepare sample invoices for customer presentations or internal purposes, ensuring accuracy and professionalism.

Team Coordination and Support:

  • Work closely with the Customer Support Manager and other team members to ensure consistent service delivery and support.
  • Collaborate with other departments, including sales, logistics, and inventory, to ensure customer orders are processed smoothly.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

  • Customer Support Executive

    6 days ago

    Sarkhej, Ahmedabad, Gujarat, India Appitsimple Infotek Private Limited Full time

    About Appitsimple Infotek Established in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo - a virtual phone system, and SoftwareSuggest - a software recommendation platform. We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently...

  • Customer Support Executive

    2 weeks ago

    Sarkhej Road, Ahmedabad, Gujarat, India Appitsimple Infotek Pvt. Ltd Full time

    **Walk-In Drive - 14th September 2024** **About Appitsimple Infotek** Established in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo - a virtual phone system, and SoftwareSuggest - a software recommendation platform. We boast a dedicated workforce of 160+ employees from...

  • Customer Representative Executive

    2 weeks ago

    Sarkhej, Ahmedabad, Gujarat, India Plusnet communication Pvt. Limited Full time

    **Job Title**: Customer Representative Executive **Location**: Plusnet Communication Pvt. Ltd. **Department**: Customer Service Help Desk **Reports To**: Customer Service Manager **Job Summary**: **Key Responsibilities**: - Assist customers with troubleshooting internet connectivity issues, service outages, and basic technical support. - Provide accurate...

  • Customer Relationship Executive

    4 days ago

    Sarkhej Road, Ahmedabad, Gujarat, India SMSCloud Hub Full time

    SMSCloud Hub Job description Post : Customer Relationship Executive **Responsibilities**: - Get in touch with Telco, Aggregators and Enterprise clients - Build relationships with prospective clients - Maintain consistent contact with existing clients - Manage sales pipeline - Analyze market and establish competitive advantages - Track metrics to ensure...

  • Female Customer Support Executive

    1 week ago

    Ahmedabad, Gujarat, India Soft Forum Solutation Full time

    **Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...

  • Customer Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Lets Talk Business Pvt. Ltd. Full time

    **Job Title**: Order Management Executive / Customer Support Executive **Experience Required**: 6 months to 1 year **Key Responsibilities**: - Manage and process customer orders efficiently. - Provide exceptional support to customers, addressing queries and resolving issues. - Ensure timely coordination with relevant teams for seamless order...

  • Customer Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India VasyERP Solutions Pvt. Ltd. Full time

    **About the Role**: As a **Customer Support Executive**, you will be the first point of contact for customers using our ERP software. Your main responsibility is to understand their issues, provide helpful guidance, and coordinate with the technical team when needed. You will also assist in ensuring smooth usage of the software by helping customers with...

  • Hiring customer Support Executive Ahmd

    2 weeks ago

    Sarkhej, Ahmedabad, Gujarat, India Parex Technologies Full time

    **Experience: 2 to 7 Years** **Location: Ahmedabad** **Work From Office Only** **Job description**: - To solve the queries of the customer via Mail, Chat & Web Call. - No Sales process is required - To provide the best resolution to the customers. - To work with the software technical team(if required) to resolve the customer problem - Proficient in...

  • Customer Support Executive

    1 week ago

    Ahmedabad, Gujarat, India Techno Aspire Placement Consultancy Full time

    Organization is leading manufacturing of Crane, Hydraulic and Weighting Scale Manufacturing Industry located at Changodar, Ahmedabad. Required Education: BE in Mechanical or any Graduate with min 2 to 4 Years Experience in Customer Care Support Profile. - Responsible for Customer Support Activity. - Coordinate with Customer for resolve to customer - Need...

  • Customer Support Executive

    6 days ago

    Ahmedabad, Gujarat, India Tatvacare Full time

    **Company**: Tatvacare **Location**: Ahmedabad **Position**: Customer Support Executive **Female Only.** **About Us**: Tatvacare is a leading healthtech company dedicated to serving doctors and patients with innovative healthcare solutions. We provide comprehensive care plans for patients and advanced software solutions for doctors to enhance their...