Customer Support Executive

3 days ago

Ahmedabad Gujarat, India Lets Talk Business Pvt. Ltd. Full time

**Job Title**:
Order Management Executive / Customer Support Executive

**Experience Required**:
6 months to 1 year

**Key Responsibilities**:

- Manage and process customer orders efficiently.
- Provide exceptional support to customers, addressing queries and resolving issues.
- Ensure timely coordination with relevant teams for seamless order fulfillment.
- Maintain accurate records and reports of customer interactions and transactions.
- Assist in optimizing customer experience through feedback and follow-up.

**Skills Required**:

- Excellent communication skills (verbal and written).
- Strong organizational and multitasking abilities.
- Basic computer proficiency and experience with CRM/order management software is a plus.
- Ability to handle customer concerns empathetically and professionally.

**Perks & Benefits**:

- Competitive salary package.
- Laptop accessories will be provided by the company for the Work From Home position.
- Opportunities for career growth within the organization.

**Positions**:
**1. Work From Office**
- **Days**: Wednesday to Monday
- **Timings**: 10:00 AM to 7:00 PM
- **Location**: 603, Shikhar Complex, Mithakhali Cir, nr. Adani House, Maharashtra Society, Navrangpura, Ahmedabad, Gujarat 380009

**2. Work From Home**
- **Days**: Tuesday to Sunday
- **Timings**: 7:30 PM to 3:30 AM

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)
- Cold calling: 1 year (preferred)
- Microsoft Excel: 1 year (preferred)

Work Location: In person

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