Customer Support Executive

1 day ago

Ahmedabad Gujarat, India Flexbinzone Full time

Job Title: Customer Support Executive

Location: Ahmedabad, Gujarat

Educational Qualification: Graduate in any stream

Experience: 6 months to 2 years in BPO

Role: Customer Support Executive

**Salary**: up to 3.60 LPA + Incentive

**Job Description**:
As a Customer Support Executive, you will be responsible for handling inquiries and providing support to students. Your primary duties will include answering phone calls, addressing inquiries, resolving issues, and providing exceptional customer service. This role requires strong communication skills and the ability to handle various inquiries from students and other department.

Key Responsibilities:

- Handling inbound and outbound phone calls from students.
- Providing information about courses, admission procedures, and financial aid opportunities.
- Assisting students with their inquiries and concerns and resolving issues.
- Maintaining detailed records of each interaction in the system software.
- Collaborating with various departments to ensure students receive the support they need.

Requirements & Skills:

- Prior experience in a similar role.
- Strong collaborative and negotiation skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and meet deadlines.
- Knowledge of current industry trends and job market conditions.
- Adaptability to a fast-paced environment.
- Attention to detail.
- Ability to handle high workload and meet deadlines.
- Effective communication skills, both verbal and written.
- Proficiency in Microsoft Office, including Excel.
- Competence in working with large data sets.
- Ability to interact with external clients.
- Strong problem-solving skills.
- Willingness to work night shifts.

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Commission pay

Application Question(s):

- This role require to work from office and work in night, are you comfortable with this condition?
- Current Salary (monthly in hand)
- Expected Salary (monthly in hand)
- your notice period in Days
- Current Location

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)

**Location**:

- Ahmedabad, Gujarat (required)

Shift availability:

- Night Shift (required)

Work Location: In person

Application Deadline: 15/09/2024
Expected Start Date: 16/09/2024

  • Customer Support Executive

    1 week ago

    Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...

  • Customer Support Executive

    13 hours ago

    Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...

  • Customer Support Executive

    1 week ago

    Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...

  • Female Customer Support Executive

    1 week ago

    Ahmedabad, Gujarat, India Soft Forum Solutation Full time

    **Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...

  • Customer Support Executive

    1 week ago

    Ahmedabad, Gujarat, India Aashvi Infotech Full time

    Greetings from Aashvi Infotech.! We have urgent requirement for our client Company, its Manufacturing company. Requirement: Customer Support Executive Experience: Minimum 1 Year Location: Odhav Nikol Ring Road, Ahmedabad **Job Description**: - Understand and adhere to customer support processes and workflows to ensure effective and efficient resolution...

  • Customer Support Executive

    1 week ago

    Ahmedabad, Gujarat, India i-Sourcing Technologies Private Limited (Tender247) Full time

    The Support Executive will be responsible for addressing customer inquiries, resolving issues, and providing administrative support. The role involves managing a high volume of customer interactions, delivering solutions in a timely manner, and ensuring customer satisfaction. Role& Responsibility: Understand customer issues, provide relevant information,...

  • Customer Support Executive

    1 week ago

    Ahmedabad, Gujarat, India i-Sourcing Technologies Private Limited Full time

    Job Summary: The Support Executive will be responsible for addressing customer inquiries, resolving issues, and providing administrative support. The role involves managing a high volume of customer interactions, delivering solutions in a timely manner, and ensuring customer satisfaction. Role& Responsibility: Understand customer issues, provide relevant...

  • Customer Support Executive

    4 days ago

    Ahmedabad, Gujarat, India VasyERP Solutions Pvt. Ltd. Full time

    **About the Role**: As a **Customer Support Executive**, you will be the first point of contact for customers using our ERP software. Your main responsibility is to understand their issues, provide helpful guidance, and coordinate with the technical team when needed. You will also assist in ensuring smooth usage of the software by helping customers with...

  • Customer Support Executive

    1 day ago

    Ahmedabad, Gujarat, India Lets Talk Business Pvt. Ltd. Full time

    **Job Title**: Order Management Executive / Customer Support Executive **Experience Required**: 6 months to 1 year **Key Responsibilities**: - Manage and process customer orders efficiently. - Provide exceptional support to customers, addressing queries and resolving issues. - Ensure timely coordination with relevant teams for seamless order...

  • Customer Support Executive

    13 hours ago

    Ahmedabad, Gujarat, India Gamesys11 Full time

    **About Gamesys11**: Gamesys11 is an innovative fantasy sports platform tailored for the Indian market. As a rapidly expanding startup, we are dedicated to providing sports enthusiasts with thrilling and engaging fantasy gaming experiences. **Responsibilities**: - Address customer inquiries, concerns, and technical issues promptly and professionally. -...