Customer Support Executive

3 days ago

Ahmedabad Gujarat, India Gamesys11 Full time

**About Gamesys11**:
Gamesys11 is an innovative fantasy sports platform tailored for the Indian market. As a rapidly expanding startup, we are dedicated to providing sports enthusiasts with thrilling and engaging fantasy gaming experiences.

**Responsibilities**:

- Address customer inquiries, concerns, and technical issues promptly and professionally.
- Troubleshoot and resolve user issues related to the app, gameplay, payments, and more.
- Guide users through app features, rules, and promotions to enhance their experience.
- Collaborate with cross-functional teams to relay customer feedback and ensure continuous improvement.
- Please make sure to maintain accurate and detailed records of customer interactions and resolutions.
- Assist in monitoring and moderating user interactions on social media platforms.
- Contribute to creating a positive and user-friendly support experience.

**Requirements**:

- 1 year of experience in a customer support role.
- Excellent communication skills in English and Hindi, both written and verbal.
- Proficiency in using customer support software and tools.
- Strong problem-solving abilities and a customer-centric mindset.
- Tech-savvy with the ability to troubleshoot basic technical issues.
- Empathy, patience, and a friendly attitude towards customers.
- Ability to work independently and as part of a team in a fast-paced startup environment.
- Sports and fantasy gaming enthusiasm is a plus.

**Benefits**:

- Opportunity to work in a startup environment with room for growth and learning.
- Collaborative and vibrant workplace culture.
- Exciting opportunities to engage with the dynamic fantasy sports industry.

If you're a dedicated and compassionate Customer Support Executive looking to contribute to an exciting startup journey in the fantasy sports realm, we invite you to apply. Join Gamesys11 and be a key player in delivering unparalleled support to our valued users.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Experience**:

- Customer service: 1 year (required)
- total work: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 13/09/2024

  • Customer Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...

  • Customer Support Executive

    3 days ago

    Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...

  • Customer Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...

  • Female Customer Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Soft Forum Solutation Full time

    **Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...

  • Customer Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Aashvi Infotech Full time

    Greetings from Aashvi Infotech.! We have urgent requirement for our client Company, its Manufacturing company. Requirement: Customer Support Executive Experience: Minimum 1 Year Location: Odhav Nikol Ring Road, Ahmedabad **Job Description**: - Understand and adhere to customer support processes and workflows to ensure effective and efficient resolution...

  • Female Customer Support Executive

    2 days ago

    Ahmedabad, Gujarat, India Soft Forum Solutation Full time

    **Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...

  • Customer Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India i-Sourcing Technologies Private Limited (Tender247) Full time

    The Support Executive will be responsible for addressing customer inquiries, resolving issues, and providing administrative support. The role involves managing a high volume of customer interactions, delivering solutions in a timely manner, and ensuring customer satisfaction. Role& Responsibility: Understand customer issues, provide relevant information,...

  • Customer Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India i-Sourcing Technologies Private Limited Full time

    Job Summary: The Support Executive will be responsible for addressing customer inquiries, resolving issues, and providing administrative support. The role involves managing a high volume of customer interactions, delivering solutions in a timely manner, and ensuring customer satisfaction. Role& Responsibility: Understand customer issues, provide relevant...

  • Customer Support Executive

    3 days ago

    Ahmedabad, Gujarat, India Flexbinzone Full time

    Job Title: Customer Support Executive Location: Ahmedabad, Gujarat Educational Qualification: Graduate in any stream Experience: 6 months to 2 years in BPO Role: Customer Support Executive **Salary**: up to 3.60 LPA + Incentive **Job Description**: As a Customer Support Executive, you will be responsible for handling inquiries and providing support to...

  • Customer Support Executive

    6 days ago

    Ahmedabad, Gujarat, India VasyERP Solutions Pvt. Ltd. Full time

    **About the Role**: As a **Customer Support Executive**, you will be the first point of contact for customers using our ERP software. Your main responsibility is to understand their issues, provide helpful guidance, and coordinate with the technical team when needed. You will also assist in ensuring smooth usage of the software by helping customers with...