Customer Support Executive

6 days ago

Odhav Ahmedabad Gujarat, India Wellvort Fashion Private Limited Full time

**Key Responsibilities**:

- **Issue Resolution**: Identify and troubleshoot customer problems, provide accurate solutions, and escalate complex issues to appropriate departments or higher management as needed.
- **Customer Satisfaction**: Ensure customer satisfaction by delivering timely and professional responses, exceeding customer expectations, and maintaining a high level of service quality.
- **Product Knowledge**: Develop a deep understanding of company products/services, features, and functionalities to effectively assist customers and address their queries.
- **Documentation**: Maintain accurate records of customer interactions, inquiries, complaints, and resolutions in the company's CRM system or database.
- **Feedback Handling**: Gather feedback from customers, analyze trends, and provide insights to improve products, services, and customer support processes.
- **Team Collaboration**: Collaborate with internal teams, including sales, marketing, and product development, to coordinate customer support efforts and ensure a seamless customer experience.
- **Quality Assurance**: Adhere to company policies, procedures, and quality standards to ensure consistent and reliable customer support delivery.

**Skills**:

- Proven experience in customer service or support roles, preferably in a similar industry.
- Excellent communication skills, both verbal and written, with a customer-centric approach.
- Strong problem-solving abilities and the capacity to handle challenging customer situations with empathy and professionalism.
- Proficiency in using customer support software, CRM systems, and other relevant tools.
- Ability to work independently and collaboratively in a fast-paced environment.

Wellvort Fashion Private Limited

Komal Chauhan

HR Executive

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

  • Customer Support Executive

    2 weeks ago

    Odhav, Ahmedabad, Gujarat, India KAKA INDUSTRIES Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job description:Job Description – TelecallerPosition: TelecallerExperience Required: 6 months – 2 yearsEducation Qualification: Diploma/Graduate from CIPETLocation: Ahmedabad, GujaratEmployment Type: Full-timeKey ResponsibilitiesHandle outbound/inbound calls to prospective and existing customers.Explain products/services clearly and persuasively.Generate...

  • Customer Support Executive

    1 week ago

    Ahmedabad, Gujarat, India SRI BALAJI MAXMAIL PVT LTD Full time

    Customer Support Executive Job Description We are looking for a qualified Customer Support Executive to display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring with the team and mediating with customers. An outstanding customer support executive should possess a proven...

  • Executive Customer Support

    1 week ago

    Ahmedabad, Gujarat, India MavenVista Technologies Pvt Ltd Full time

    Designation: Executive - Customer Support Location: Ahmedabad Preferably we are looking for someone who can join us in Next 15days. Salary Range: 25-35K per month **Qualifications & Experience**: Preferably a Graduate with minimum 3 years of experience or MBA with minimum 1 year of experience - Excellent English Communication & Soft Skills or Fresher with...

  • Customer Support Executive

    4 days ago

    Ahmedabad, Gujarat, India TringMe Full time

    Customer support executive will be taking care of the online support system of TringMe. He or She will be responsible for successfully resolving the issues of customers if any, managing the online reputation of TringMe and ultimately aim to achieve customer satisfaction. He or she will also be tasked with providing support to other...

  • Customer Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Shark CyberTech Full time

    We are currently seeking a dedicated and experienced Customer Support Executive to join our team and assist our valued customers. **Experience**: 1-2 Years **Roles and Responsibilities**: - Assist customers with product/service-related issues, troubleshooting, and problem resolution. - Address customer complaints and concerns promptly and...

  • Customer Support Executive

    1 week ago

    Ahmedabad, Gujarat, India Hashtechy Full time

    Greetings from **Currently**! We are urgently seeking a **Customer Support Executive (Intern)** to join our dynamic team in the Social Media Industry at Ahmedabad. **Experience Level**: Intern As a **Customer Support Intern**, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction....

  • Customer Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Triedge Solutions Full time

    **Position**: Customer Support Executive **job Role & Job Location**: - **Responsibility & Qualification**: - Utilize the transportation company’s portal to generate competitive quotes based on the customer requirements. - Understand the pricing structures, shipping options, and additional fees or charges to the customer. - Fresher only. - Strong...

  • Customer Support Executive

    1 week ago

    Ahmedabad, Gujarat, India Triedge Solutions Full time

    **Position**: Customer Support Executive **Location**: Ahmedabad **Roles & Responsibilities**: - Utilize the transportation company’s portal to generate competitive quotes based on the customer requirements. - Understand the pricing structures, shipping options, and additional fees or charges to the customer. **Required Qualifications**: - Fresher...

  • Customer Support Executive

    1 week ago

    Ahmedabad, Gujarat, India hubbrokeraps Full time

    Abstract - We are looking for a ‘ **Support Executive**‘ and should make it their top priority to enhance client confidence in the organization and the services it provides. Assisting clients with questions or problems about the company's goods or services. **Skills**:Communication skills, Punctuality, Customer Service, Desktop Support, Chat...

  • Customer Support Engineer

    2 weeks ago

    Odhav, India Bergen Systems Pvt Ltd Full time

    Company DescriptionBergen Systems Pvt Ltd provides robust, innovative, and durable solutions for the electronics industry in India. With a focus on PCB Assembly Equipment, Wire Processing Equipment, and Semiconductor Packaging Equipment, Bergen Systems has become a key supplier for industry leaders in India. For over 30 years, Bergen Systems has set...