Customer Support Executive

3 days ago

Bopal Ahmedabad Gujarat, India Impetus Consulting Associates Private Limited Full time

Designation: Customer Support Executive

About Bullspree:
Bullspree is an experiential stock market gaming and learning mobile app. Founded by seasoned stock market professionals and IIT Alumni. With the vision to make stock market knowledge accessible to every Indian household. Renowned Industry Veterans like promoters of IIFL Wealth, and Dineout co-founders among others back the venture.

About the role:
As a Customer Support Executive, you will be responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service to our clients. You will work closely with our sales and marketing teams to ensure customer satisfaction and retention.

Key Responsibilities:
Resolving customer issues and complaints in a timely and efficient manner

Providing product and service information to customers

Maintaining accurate customer records in our CRM system

Collaborating with internal teams to resolve customer issues and improve customer satisfaction

Identifying and escalating customer issues to the appropriate team member

Maintaining a high level of professionalism and empathy when interacting with customers

Meeting or exceeding customer service expectations and goals

Staying up-to-date with product and service information and updates

Qualifications:
Bachelor's degree in a relevant field or equivalent work experience

Excellent communication skills, both written and verbal

Customer service or sales experience preferred

Ability to work independently and as part of a team

**Salary**:
The salary for this position will be competitive and based on experience

**Salary**: ₹12,561.34 - ₹17,510.34 per month

Schedule:

- Day shift

**Speak with the employer**
+91 9145800779

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