Customer Support Associate

6 days ago

Bopal Ahmedabad Gujarat, India OMSGuru Solutions Pvt. Ltd. Full time

Understand OMSGuru platform and it’s functioning thoroughly
- Help onboard new clients onto our system
- Maintain an updated knowledge of the organization's products, services, and customerservice policies
- Explain simply and clearly in response to customer questions and check for customerunderstanding and acceptance
- Recommend new products or services or make suggestions for improvements byidentifying relevant features and benefits
- Assist clients by demonstrating the use of goods and programs and answering anyquestions they may have.
- Establish and maintain good rapport with customers by using positive language andanticipating their needs.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

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