Customer Support Executive

4 days ago

Bopal Ahmedabad Gujarat, India Shark Cybertech LLP Full time

We are seeking a dedicated and customer-focused individual to join our team as a Customer Support Executive. The role involves handling customer queries, providing accurate information, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:

- Resolve customer complaints efficiently and professionally, ensuring customer satisfaction.
- Maintain a strong knowledge of company products/services to assist customers effectively.
- Keep records of customer interactions, transactions, feedback, and complaints.
- Coordinate with internal teams (sales, technical, operations, etc.) to ensure timely resolution.
- Follow communication procedures, guidelines, and policies.
- Escalate complex issues to the appropriate department when required.
- Work towards achieving customer satisfaction and service quality goals.

Key Skills & Competencies:

- Excellent communication (verbal & written) and interpersonal skills.
- Problem-solving attitude with patience and empathy.
- Ability to handle pressure and manage multiple queries simultaneously.
- Strong listening and customer-handling skills.
- Basic computer knowledge (MS Office, CRM tools preferred).

Qualifications & Experience:

- Graduate in any discipline (preferred: Business Administration / Commerce / IT).
- 0-2 years of experience in customer support or similar role. Freshers with good communication skills may also apply.
- Prior experience in related industry will be an added advantage.

**Job Types**: Full-time, Fresher

Pay: ₹10,099.03 - ₹15,759.04 per month

Work Location: In person

  • Customer Support Executive

    1 week ago

    South Bopal, Ahmedabad, Gujarat, India Impetus Consulting Associates Private Limited Full time

    Designation: Customer Support Executive About Bullspree: Bullspree is an experiential stock market gaming and learning mobile app. Founded by seasoned stock market professionals and IIT Alumni. With the vision to make stock market knowledge accessible to every Indian household. Renowned Industry Veterans like promoters of IIFL Wealth, and Dineout...

  • Customer Support Associate

    1 week ago

    Bopal, Ahmedabad, Gujarat, India 11fb607e-f4c7-41c1-94b8-0465f9127ee1 Full time ₹ 25,00,000 - ₹ 35,00,000 per year

    Job Title: Customer Support AssociateJob Location: Bopal, AhmedabadJob Type: Full-timeAbout the Company:OMSGuru is a 8-year-old software product company located in Bopal, Ahmedabad working in the eCommerce Industry. OMS Guru is a backbone for online eCommerce vendors and helps them grow their businesses profitably. We serve over happy clients...

  • Customer Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India SRI BALAJI MAXMAIL PVT LTD Full time

    Customer Support Executive Job Description We are looking for a qualified Customer Support Executive to display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring with the team and mediating with customers. An outstanding customer support executive should possess a proven...

  • Customer Support Executive

    3 days ago

    Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...

  • Customer Support Representative

    1 week ago

    Bopal, Ahmedabad, Gujarat, India 11fb607e-f4c7-41c1-94b8-0465f9127ee1 Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    About the Company:OMSGuru is a 8-year-old software product company located in Bopal, Ahmedabad working in the eCommerce Industry. OMS Guru is a backbone for online eCommerce vendors and helps them grow their businesses profitably. We serve over happy clients who use our services. OMSGuru is built with single goal in mind: to help big &...

  • Customer Support Executive

    3 days ago

    Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...

  • IT Support Executive

    1 week ago

    Bopal, Ahmedabad, Gujarat, India Pacific Maritime Pvt. Ltd Full time

    Job Title: IT Support Executive Location: [Your Office Location] CTC: ₹15,000 to ₹25,000 per month (Negotiable based on experience) Job Overview: Key Responsibilities: Troubleshoot and resolve hardware issues for desktops, laptops, and peripherals. Diagnose and fix LAN, Wi-Fi, and internet connectivity problems across multiple fiber...

  • Executive Customer Support

    1 week ago

    Ahmedabad, Gujarat, India MavenVista Technologies Pvt Ltd Full time

    Designation: Executive - Customer Support Location: Ahmedabad Preferably we are looking for someone who can join us in Next 15days. Salary Range: 25-35K per month **Qualifications & Experience**: Preferably a Graduate with minimum 3 years of experience or MBA with minimum 1 year of experience - Excellent English Communication & Soft Skills or Fresher with...

  • Customer Support Executive

    4 days ago

    Ahmedabad, Gujarat, India Flexbinzone Full time

    Job Title: Customer Support Executive Location: Ahmedabad, Gujarat Educational Qualification: Graduate in any stream Experience: 6 months to 2 years in BPO Role: Customer Support Executive **Salary**: up to 3.60 LPA + Incentive **Job Description**: As a Customer Support Executive, you will be responsible for handling inquiries and providing support to...

  • Customer Support Executive

    6 days ago

    Ahmedabad, Gujarat, India TringMe Full time

    Customer support executive will be taking care of the online support system of TringMe. He or She will be responsible for successfully resolving the issues of customers if any, managing the online reputation of TringMe and ultimately aim to achieve customer satisfaction. He or she will also be tasked with providing support to other...