Regional VMO Support

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Vendor Management and Platform Support (in support of the VRM team)Primary escalation point of contact in managing vendor compliance for JLL Client including but not limited to Third-Party Oversight (TPO) / Third-Party Intermediate (TPI) screening process and related documentation tracking, ensure data trackers and data files are up to date and accurate.Liaise with Project team and various functional departments on approvals and follow up with country teams on vendor document submission quality throughout the approval process.Work closely with JLL Regional Management Team to identify gaps and process improvements.Support Regional and Country teams on related compliance audits.Assist in administrative duties as directed by the Regional Management TeamLiaise with Global VRM and GSS teams on system migration to PMWeb ensure seamless transition of SAP ID and key VRM data for timely vendor payments within contractual payment terms.Liaise with Global VRM and GSS teams on system migration to Pega ensure seamless transition of SAP ID and key VRM data for timely vendor payments within contractual payment terms.Coordinate with Regional Minor Work PMO lead and Regional Vendor Compliance Officer to ensure data integrity of PM Web across the RegionReview PMWeb vendor commitment compliance and provide approval on behalf of APAC VRM team.Liaise with Global VRM team ensure PMWeb and related system training materials are up-to-date and conduct refresher training as appropriateSingle point of contact in APAC to work with PMWeb team and corresponding internal parties on operation and system related troubleshooting.Support regional initiatives as indicated, including vendor rationalization program.Conduct data analysis report when necessaryClient/Stakeholder Management (in support of the Regional Leadership team)Pro-actively develop and manage stakeholder relationships ensuring that expected service levels are achieved.Comply with all requirements of the Client contract and meet or exceed Key Performance IndicatorsDeliver an exceptional quality of service to the Client, as reflected by Client feedback.Leadership / Staff Management/ Team Participation Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal successBe a safe pair of hands to take on ad-hoc tasks and drive efficiency.QualificationsExcellent verbal and written communication skillsAble to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirementsStrong analytical, organization and administration skillsExcellent Cantonese and English skills (verbal and written)Preferably with experiences in Facilities Management, Supplier and Contract management, Supplier performance management, vendor life life-cycle management, Compliance.Proficient in Excel, Word, and PowerPoint, skills are essentialWilling to work on night shift, 4pm to 1am (IST)5 day working week on-siteCritical Competencies for Success (with corresponding 'I am JLL behaviours')Client Focus & Relationship Management – 'I Value my Customers'Demonstrates proactive & professional approach to customer service and stakeholder engagementHas a natural hospitality-orientated communications acumenAbility to interact with a wide range of client staff, including senior levelsAbility to manage conflict and balance between client and firm requirementsHas a customer service oriented attitudePeople Management and Team Leadership – 'I am a Team Player'Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levelsProgram Management & Organizational Skills – 'I am Proactive'Excellent planning & organizational skills to prioritize work and meet tight deadlinesProven ability to manage multiple and complex operational matters on a daily basisProblem Solving & Strategic Thinking – 'I am Innovative'Capacity to deal with ambiguity and solve complex problems effectivelyAnalytical, proven ability to solve problems using a quantitative approachProven ability to employ holistic approaches and looks at long term solutionsOther Personal CharacteristicsNatural communicator who enjoys engaging at all levelsSelf-motivated and confidentExhibits honesty & trustworthinessOpen to new ideas & willing to challenge status quoWorks well with diverse teams from various countries/culturesOrganisedWhat we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Location: On-site –Bengaluru, KAScheduled Weekly Hours:48If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.