Customer Support Executive

1 week ago

Bengaluru, Karnataka, India Bolster Legal Service Pvt Ltd Full time ₹ 24,00,000 - ₹ 33,60,000 per year

Job Title: Customer Service Executive

Location: Bangalore, Karnataka (On-Site)

Process: Voice

Experience: Freshers & Experienced candidates are eligible

Apply Link:

Location: [21, Wheeler Rd, Cox Town, Bengaluru, Karnataka 560005

Interview Date(s): Monday - Friday

Interview Time: 8:30PM Onwards

Contact Person:

Salary: 20, ,000 Per Month

Qualifications & Requirements:

  • Willingness to work in Night Shift (8 PM - 5 AM PST)
  • Strong English communication skills (both verbal & written)
  • Ability to draft professional emails and comprehend responses
  • CRM tool experience is preferred
  • Work experience required for undergraduates

Key Responsibilities:

  • Obtaining records and bills from facilities via email and phone
  • Requesting records and bills through various channels (email, fax, chart swap, chart request, etc.)
  • Calling facilities and following up on pending tasks
  • Updating CRM tools with record and bill statuses
  • Maintaining professional telephone etiquette with a polite and courteous approach
  • Actively listening and handling calls with confidence

Technical Skills:

  • Basic knowledge of MS Office (Word, Excel, Outlook)
  • Familiarity with CRM software is a plus
  • Good understanding of internet-based applications

Benefits:

  • Food provided
  • Health insurance
  • Paid sick time
  • Provident Fund

Schedule:

  • Monday to Friday
  • Night Shift (US Shift)

Work Mode: On-site only (Bangalore, Karnataka)

Job Types: Full-time, Permanent, Fresher

Pay: ₹20, ₹28,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Paid sick time
  • Provident Fund

Application Question(s):

  • Are you ready to work in night shift ?

Location:

  • Bengaluru, Karnataka Required)

Shift availability:

  • Night Shift (Required)

Work Location: In person

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