Customer Support Executive

8 hours ago

Bengaluru, Karnataka, India VinTarSolutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

VinTar Solutions, based in Bangalore, is a dynamic and client-focused business solutions provider. We specialize in delivering cost-effective, reliable, and scalable services across multiple domains, including Telecalling, Data Entry, IT Services, and Human Resource Solutions. Our skilled team, cutting-edge tools, and commitment to quality help turn challenges into opportunities. We cater to startups and growing enterprises alike, offering smart outsourcing support and expert data management and staffing solutions. Additionally, we provide a comprehensive 2-month internship program for students and recent graduates.

Role Description

This is a full-time, on-site role for a Customer Support Executive located in Bengaluru. The Customer Support Executive will be responsible for handling customer inquiries, providing online support, ensuring customer satisfaction, and offering technical support as needed. Daily tasks include responding to customer queries, troubleshooting issues, maintaining customer records, and collaborating with other departments to resolve problems efficiently.

Qualifications

  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Experience in Online Support and Technical Support
  • Strong problem-solving abilities and attention to detail
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
  • Bachelor's degree in a related field or equivalent experience
  • Experience in the IT or related industry is a plus

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